Tony Deien
Seffner,FL
Summary
Offering over 20 years of experience in the restaurant hospitality. Extensive experience in the front and back of the house. Proven track record serving, delighting and building guest retention.
Overview
45
45
years of professional experience
Work History
Server
Circles Waterfront Restaurant
11.2022 - Current
- Served food and beverages promptly with focused attention to guests needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Floor Manager
Blue Water Grill
01.2015 - 09.2022
- Completed efficient daily opening and closing processes to prepare teams and maintain optimal financial controls.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Boosted employee morale by recognizing outstanding performances, resulting in higher productivity levels.
Assistant Manager
Old Salt Lake City Jail Steakhouse
09.1984 - 06.1989
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
General Manager
Denny's Restaurant
01.1980 - 09.1984
- Directed a substandard restaurant into a profit generating establishment.
- Trained new managerial hires for the district.
- Successfully managed full bar operation resulting in profits annually.
Education
Bachelor of Science - Business Management
University of Utah
Salt Lake City, UTSkills
- High standards in work ethics
- Maintain professional, positive approach to all situations
- Exceptional guest service
- Conflict resolution techniques
- Schedule coordination
- Calm and pleasant demeanor
- Team leadership
Timeline
Server
Circles Waterfront Restaurant
11.2022 - Current
Floor Manager
Blue Water Grill
01.2015 - 09.2022
Assistant Manager
Old Salt Lake City Jail Steakhouse
09.1984 - 06.1989
General Manager
Denny's Restaurant
01.1980 - 09.1984
Bachelor of Science - Business Management
University of Utah
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