Tony Hamilton
West Valley City
Summary
Dynamic supervisor with expertise in employee training, quality assurance, and safety compliance. Proven ability to lead teams and enhance operational efficiency while maintaining high customer satisfaction.
Overview
26
26
years of professional experience
Work History
Supervisor
intermountain trailer
Salt Lake City
09.2017 - Current
- Supervised daily operations and ensured compliance with safety regulations.
- Trained new employees on company standards and operational procedures, enhancing onboarding experience.
- Conducted inspections of trailers to maintain quality assurance standards.
- Resolved customer inquiries and supported service-related issues, contributing to improved customer satisfaction.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored employee productivity and provided feedback and coaching, fostering skill development.
- Recruited, hired, trained, mentored, coached, and evaluated staff.
Technician
Intermountain trailer
Salt Lake City
04.2000 - 09.2017
- Repaired mechanical systems and components on various trailer models.
- Trained new technicians on standard operating procedures and safety protocols to ensure compliance and operational efficiency.
- Managed quality control processes to uphold product standards and enhance customer satisfaction.
- Reviewed technical manuals and documents to ensure accurate understanding of product operation and maintenance requirements.
Education
High School Diploma -
Clearfield High School
Clearfield, UT06-1990
Skills
- Operation management
- Employee training
- Quality assurance
- Safety compliance
- Customer support
- Vehicle inspection
Timeline
Supervisor
intermountain trailer
09.2017 - Current
Technician
Intermountain trailer
04.2000 - 09.2017
High School Diploma -
Clearfield High School