Organized professional experienced in managing multiple priorities while maintaining a positive attitude. Contributed to team success by embracing additional responsibilities and delivering effective time management and problem-solving skills in challenging environments.
Overview
1
1
Language
1
1
Certification
12
12
years of professional experience
Work History
Director of Technology
Banta Unified School District
05.2026 - Current
Managed the deployment of new software systems across the district for improved efficiency.
Implemented technology integration strategies to enhance student learning outcomes.
Developed training programs for staff to effectively utilize new technologies and tools.
Collaborated with educators to identify and address technology needs in the classroom.
Coordinated technology budgeting processes to maximize resource allocation for initiatives.
Served as primary decision-maker for internal technology spending, creating budget guidelines to reduce waste and decrease unnecessary upgrades.
Fostered a culture of innovation by encouraging experimentation with new tools/technologies among team members.
Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
Developed strategic technology plans to align with company goals and drive business growth.
Program Manager - Network Services
San Joaquin County Office of Education
12.2016 - 05.2026
Managed program budgets, ensuring alignment with financial policies and maximizing resource allocation.
Analyzed program data to assess effectiveness, driving continuous improvement initiatives based on findings.
Led cross-functional teams to develop and implement educational programs across multiple districts.
Coordinated training sessions for staff, enhancing professional development and instructional strategies.
Developed and maintained Aruba OS/CX switches to serve multiple school districts with access WAN and LAN.
Configured and maintained VoIP for multiple school districts as well as SJCOE.
Working with DHCP,TCP/IP, VLANS within the county to be able to get multiple devices on to the WAN and LAN.
Tech Support Specialist
Ripon Unified School District
09.2014 - 11.2016
Provided technical assistance to students and staff, resolving hardware and software issues efficiently.
Managed user accounts and permissions within educational software systems, ensuring data integrity.
Collaborated with IT team to implement system upgrades, minimizing downtime and improving performance.
Developed training materials for faculty on new technologies, enhancing user proficiency and adoption rates.
Diagnosed network connectivity problems, coordinating with vendors to expedite repairs and restore services.
Streamlined ticketing processes for support requests, resulting in faster resolution times and improved user satisfaction.
Improved customer satisfaction by efficiently resolving technical issues and providing timely support.
Provided remote support for a wide range of software and hardware issues, maintaining strong customer relationships.
Tracked computer equipment, peripherals and network servers via master documentation in Excel.
Used ticketing systems to manage and process support actions and requests.
Education
Network Engineer - Computer Networking
Northwestern Technical College
Sacramento, CA
High School Diploma -
Modesto High School
Modesto, CA
Skills
IT infrastructure
Network architecture
IT service management
IT governance
Team leadership
Budget management
Client relationship management
Talent recruitment
Teamwork
Collaboration skills
Accomplishments
Supervised team of 6 staff members.
Resolved product issue through consumer testing.
Documented and resolved taking over a high school for an elementary which led to integrating and establishing new curriculum and technology procedures
Achieved configuring all network and network switches by completing before the start of school with accuracy and efficiency.