Tony Lopez Sr
Conway,AR
Summary
Dedicated professional seeking a position that leverages strong organizational skills and a proven ability to collaborate effectively with diverse teams. Committed to delivering exceptional customer service while ensuring efficient operations in a clean and safe environment. Quick to adapt to changing demands, with a reliable track record in cash handling and customer assistance. Eager to embrace opportunities for continuous learning and skill enhancement to contribute positively to the organization.
Overview
21
21
years of professional experience
Work History
Gas Station Attendant
Bears Den Gas Station
Conway, AR
09.2025 - Current
- Implemented process improvements to enhance efficiency in daily operations.
- Coordinated promotional displays to drive sales of fuel and convenience items.
- Conducted routine inspections of safety equipment and addressed maintenance needs proactively.
- Successfully deescalated challenging situations involving unhappy or irate customers through active listening skills coupled with problem-solving abilities.
- Collaborated with team members for smooth shift transitions, maintaining operational continuity throughout the day.
- Enhanced customer satisfaction by providing prompt and friendly service during all transactions.
- Facilitated sales of services and goods.
- Managed inventory levels to prevent stockouts, ordering new supplies as necessary.
- Followed safety protocols while working, avoiding accidents and injuries.
- Removed safety hazards, soiled items, and trash from customer areas.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawers through diligent counting and balancing.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Assistant Manager
Road Runner
North Little Rock, AR
08.2024 - 09.2025
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Operated fuel dispensers and ensured compliance with safety protocols.
- Maintained cleanliness and organization of station facilities and equipment.
- Monitored inventory levels, restocked supplies, and placed orders as needed.
- Assisted in training new staff on operational procedures and customer interactions.
- Maintained clean and orderly work station.
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
- Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
- Cleaned up gas and other spills in accordance with spill procedures.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Built trustful relationships with customers to encourage return visits.
- Maintained inventory of all saleable items.
- Assisted with inventory management, helping to keep stock levels consistent and uptodate.
- Completed daily paperwork accurately, streamlining administrative processes for management review.
- Monitored surveillance equipment to reduce instances of theft and ensure safety.
Warehouse Laborer
Amazon
North Little Rock, AR
07.2021 - 05.2024
- Extremely proficient in using hand and power tools
- Physically dexterous to lift and handle heavy objects
- Competent at performing routine manual labor tasks
- Excellent attention to detail
- Proven ability to understand and execute written instructions
- Able to work in a team environment
- Well versed in maintenance and cleaning tasks
- Demonstrated ability to work in extreme weather conditions
- Some experience operating a lift
- Able to perform duties effectively in confined spaces
Maintenance Technician
Arkansas State Hospital
Little Rock, AR
12.2017 - 10.2021
- Operated a range of equipment; power tools
- Head of Facility Grounds
- Extremely proficient in using hand and power tools
- Physically dexterous to lift and handle heavy objects
- Competent at performing routine manual labor tasks
- Excellent attention to detail
- Proven ability to understand and execute written instructions
- Able to work in a team environment
- Well versed in maintenance and cleaning tasks
- Demonstrated ability to work in extreme weather conditions
- Some experience operating a lift
- Knowledge of handling hazardous materials and industry waste
- Supervise correctional inmates and officers
- Plumbing, remove toilets and replace and repair internal parts, diagnosis plumbing issues
- Able to perform duties effectively in confined spaces
Semi-Skilled Laborer
Staffmark
North Little Rock, AR
01.2015 - 07.2021
- Operated a range of equipment; pavement breakers, jackhammers, and power tools
- Demonstrated ability to work in a construction environment
- Extremely proficient in using hand and power tools
- Physically dexterous to lift and handle heavy objects
- Competent at performing routine manual labor tasks
- Excellent attention to detail
- Proven ability to understand and execute written instructions
- Able to work in a team environment
- Well versed in maintenance and cleaning tasks
- Demonstrated ability to work in extreme weather conditions
- Some experience operating a forklift
- Knowledge of handling hazardous materials and industry waste
- Able to perform duties effectively in confined spaces
Semi-Skilled Laborer
A-1 Personnel
Houston, TX
04.2014 - 10.2015
- Operated a range of equipment; pavement breakers, jackhammers and power tools
- Demonstrated ability to work in a construction environment
- Extremely proficient in using hand and power tools
- Physically dexterous to lift and handle heavy objects
- Competent at performing routine manual labor tasks
- Excellent attention to detail
- Proven ability to understand and execute written instructions
- Able to work in a team environment
- Well versed in maintenance and cleaning tasks
- Demonstrated ability to work in extreme weather conditions
- Some experience operating a forklift
- Knowledge of handling hazardous materials and industry waste
- Able to perform duties effectively in confined spaces
Seafood Clerk
Fiesta Mart
Houston, TX
02.2011 - 01.2014
- Prepared fish and seafood for general purchase by cutting, cleaning and trimming down large fish and seafood carcasses
- Handled customer service issues and often make recommendations for which fish or seafood products to purchase at the counter
- Prepared pre-made seafood dishes by cutting, filleting and seasoning the meal for immediate cooking
Taxi Driver
Yellow Cab
Houston, TX
03.2009 - 03.2011
- Transport customers from one place to another
- Make change and issue receipts
Stocker/ Cashier
CVS
Webster, TX
10.2005 - 03.2009
- Operate a cash register including cash transactions, checks, charges
- Reset departments/end caps following POGs
- Work out reserve stock
Stocker
Michaels
Houston, TX
10.2004 - 10.2005
- Compare merchandise invoices to shipment for accuracy
- Receive, open, unpack and issue sales floor merchandise
- Take inventory to determine merchandise that needs replenishment or reorder
Education
Diploma -
Lamar High School
Houston, TX05-1996
Skills
- Cleaning and sanitation
- Customer service and assistance
- Teamwork and collaboration
- Problem-solving
- Operating cash register
- Punctual and reliable
Timeline
Gas Station Attendant
Bears Den Gas Station
09.2025 - Current
Assistant Manager
Road Runner
08.2024 - 09.2025
Warehouse Laborer
Amazon
07.2021 - 05.2024
Maintenance Technician
Arkansas State Hospital
12.2017 - 10.2021
Semi-Skilled Laborer
Staffmark
01.2015 - 07.2021
Semi-Skilled Laborer
A-1 Personnel
04.2014 - 10.2015
Seafood Clerk
Fiesta Mart
02.2011 - 01.2014
Taxi Driver
Yellow Cab
03.2009 - 03.2011
Stocker/ Cashier
CVS
10.2005 - 03.2009
Stocker
Michaels
10.2004 - 10.2005
Diploma -
Lamar High School