Tony MARTINEZ
Casa Grande,AZ
Summary
Leader dedicated to continuous process improvement in the face of rapidly evolving and changing markets. Extremely results-oriented and proactive in addressing and resolving problems.
Overview
16
16
years of professional experience
Work History
Sales Supervisor
Wells Fargo
Tempe, AZ
08.2019 - Current
- Exceeded targeted goals and quotas through Coaching and employee development.
- Implemented sales practices that drove a deeper conversation to understand the customers true needs and tailor a solution for them.
- Built tools that helped not only my team but organization, site, and consumer direct.
- Traveled to San Antonio frequently to help new supervisor get up to speed quickly and get the site off the ground.
- Built classes to teach Finance to HMC's when it comes to credit, credit cards, and how to leverage our products to put the customer in a better financial situation.
- Worked on special projects to make consumer direct a better organization.
- Team Finished #1 in VCT for the year of 2020
- Presidents club 2020
Home Mortgage Consultant
Wells Fargo
Tempe, AZ
04.2016 - 07.2019
- Educated customers on variety of loan products and available credit options to promote valuable decision-making
- Created and maintained a large client base by meeting needs and providing exceptional customer service
- 2017 Leaders club
- 2018 President’s club
- #1 HMC in Refinance channel for the year of 2018
- 2017,2018 NAHREP
Solutions Manager
Verizon Wireless
Chandler, AZ
05.2014 - 04.2016
- President's Cabinet for the y ear of 2014 (top 1% of the company) Mentored new Solution Manager to contribute to the store's positive culture and results.
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration Communicated clear expectations and goals to each team member Actively pursued personal learning and development opportunities Store Finished #1 for 2015 in The Southwest region.
Youth Pastor
Freedom Assembly
Arizona City, AZ
06.2009 - 02.2013
- Planned Services and events for 120 students on a weekly basis Lead, developed, and coached a team of 1 4 volunteers Enlisted the support of volunteers and collaborated with businesses and community groups Offered constructive feedback and contributed ideas at weekly staff meetings.
Education
Associate of Arts - Theology
Global University
Springfield, MO2013
Skills
- Customer service-focused
- Highly professional
- Negotiations expert
- Exceeds sales goals
Skills
- Competitive
- Developer of people
- Critical Thinker
- Quick Learner
- Solution oriented
- Goal Oriented
- Problem Solver
- Bilingual
Timeline
Sales Supervisor
Wells Fargo
08.2019 - Current
Home Mortgage Consultant
Wells Fargo
04.2016 - 07.2019
Solutions Manager
Verizon Wireless
05.2014 - 04.2016
Youth Pastor
Freedom Assembly
06.2009 - 02.2013
Associate of Arts - Theology
Global University
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