Summary
Overview
Work History
Education
Skills
Timeline
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Tony MCGOWAN

Morrow,OH

Summary

As an RMA processor my experience over the last 8+ years would be valuable in the position available and would be a great opportunity for me to learn outside of the production confines of the industry and more toward the technical side. I am hoping to get the opportunity to be working in a more hands on environment as opposed to the direction that my current career is leading me to.

Overview

21
21
years of professional experience

Work History

RMA Processing

SPX/ Cincinnati Fan
07.2015 - Current
  • Initiate return of damaged or defective rotary fans and industrial blowers through our logistics team in coordination with Customers and Sales Reps, diagnosing field problem reports for qualification of Return Material Authorization.
  • Dispositioning and reporting on returned equipment From first hand analysis, vibration testing, and trim balancing using Bal Mac and mobile SKS analyzers. Teardown, assembly, and reconditioning of rotary fans.
  • Coordinating of quotes, work orders, warranty procedures, and logistics for resolution of equipment issues and return of equipment to the customer.
  • Production Vibration Testing of fabricated rotary fans and industrial blowers including HDBIs, RBEs, HDAFs, and others prior to taking the role of returns specialist.

Project Manager

Contractor For Rez-Erected Homes.
07.2013 - 06.2015
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.

Corrections Corporal

Warren County Juvenile Detention Center
08.2003 - 04.2011
  • Participated in ongoing training opportunities to stay current on industry best practices, enhancing personal knowledge and effectiveness in the role.
  • First line shift supervision for 4 years including Several commendations for suicide prevention measures and Officer of the year award leading to promotion.
  • Application of life skills, anger management, and conflict resolution techniques to promote personal growth and reduced recidivism rates.

Education

Criminal Justice

University of Cincinnati Clermont College
Batavia, OH

Skills

  • Return Material Authorization and coordination of product return logistics
  • Testing and repair of returned equipment according to policies and procedures
  • Efficient equipment disposition and clear communication of resolution measures to sales representatives and customers
  • Forklift and Crane qualified
  • Production experience in Vibration Testing of rotary fans and industrial blowers
  • Wiring of single phase and 3 phase industrial electric motors
  • Experienced in working as a team member, independent, and in leadership capacities
  • Familiarized with common industry vibration standards

Timeline

RMA Processing

SPX/ Cincinnati Fan
07.2015 - Current

Project Manager

Contractor For Rez-Erected Homes.
07.2013 - 06.2015

Corrections Corporal

Warren County Juvenile Detention Center
08.2003 - 04.2011

Criminal Justice

University of Cincinnati Clermont College

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Tony MCGOWAN