TONY NAZARENUS
DAVENPORT,Iowa
Summary
Experienced Auto Sales Manager skillful in monitoring and managing daily business operations with focus on continuous improvement. Transforms underperforming operations into successful enterprises using resourcefulness and high-level business acumen. Decisive and analytical with 32-year history of successful industry performance.
Overview
14
14
years of professional experience
Work History
BUSINESS MANAGER/USED CAR SALES MANAGER
ERIKSEN CHEVROLET
02.2023 - Current
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
- Assisted with hiring process and training of new employees.
- Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
- Presented, sold, and supported finance & insurance products using reliable and efficient menu process.
General Manager/General Sales Manager
Kunes Auto Group
02.2020 - 02.2023
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Sales Manager
Krieger Auto Group
01.2018 - 02.2020
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Business Manager
Sexton Ford Sales
01.2014 - 01.2018
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
- Assisted with hiring process and training of new employees.
- Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
Team Leader/Owner
Staffed Sales Events
03.2009 - 01.2014
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with our dealers through positive attitude and attentive response.
- Held sales events for our dealers creating record breaking volume and revenue on a consistent basis.
- Conducted training and mentored dealership staff to promote productivity, accuracy, and commitment to friendly service.
Education
Bachelor of Science - Business Management
University of Maryland European Division
01.1991
Skills
- Policy Development and Enforcement
- Payroll Administration and Timekeeping
- Cross-Functional Communication
- Cross-Functional Collaboration
- Staff Management
- Retail Operations Management
- Sales and Marketing
United States Air Force..Sep 1985-Aug 1991
Avionics Technician on the F-111 Aircraft. Decorated service ribbons and Meritorious Service Medals. Graduate of F-111 Avionics Technical School and Non Commissioned Officer School.
Timeline
BUSINESS MANAGER/USED CAR SALES MANAGER
ERIKSEN CHEVROLET
02.2023 - Current
General Manager/General Sales Manager
Kunes Auto Group
02.2020 - 02.2023
Sales Manager
Krieger Auto Group
01.2018 - 02.2020
Business Manager
Sexton Ford Sales
01.2014 - 01.2018
Team Leader/Owner
Staffed Sales Events
03.2009 - 01.2014
Bachelor of Science - Business Management
University of Maryland European Division
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