Tony Pham
Fort Myers,FL
Summary
Professional with strong background in ensuring safety and security. Proven ability to assess situations quickly and respond effectively. Skilled in surveillance, access control, and conflict resolution. Team player focused on maintaining secure environment and adapting to changing needs. Reliable, vigilant, and committed to achieving results.
Overview
2
2
years of professional experience
Work History
Security Guard
Lexington Country Club
03.2021 - 02.2023
- Monitor and patrol premises, ensuring the safety and security of buildings, property, and individuals
- Control access to the property, verifying identification, and enforcing security protocols for visitors and employees
- Respond to emergencies such as fires, medical issues, or security breaches, ensuring a calm and effective resolution
- Prepare detailed reports on incidents, suspicious activities, and security risks
- Provide exceptional customer service by assisting visitors, answering inquiries, and maintaining a visible security presence
- Maintain and operate surveillance equipment, including cameras and alarm systems
Server
Denny’s
09.2021 - 11.2021
- Greeted customers, took orders, and served food and beverages in a timely, courteous, and professional manner
- Collaborated with team members to ensure seamless service, particularly during peak hours
- Addressed customer concerns promptly and resolved issues to maintain customer satisfaction
- Processed transactions, handled cash, and managed POS system efficiently
- Maintained a clean and organized dining area while ensuring the safety and comfort of guests
- Assisted with restocking supplies and maintaining food safety standards
Education
High School Diploma -
Fort Myers High
01.2017
Skills
- Security & Safety Procedures
- Customer Service Excellence
- Problem Solving & Conflict Resolution
- Attention to Detail
- Multitasking & Time Management
- Verbal and written communication
Timeline
Server
Denny’s
09.2021 - 11.2021
Security Guard
Lexington Country Club
03.2021 - 02.2023
High School Diploma -
Fort Myers High
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