Md. Shariful Islam
Ozone Park
Summary
Professional with strong background in ensuring safety and security. Proven ability to assess situations quickly and respond effectively. Skilled in surveillance, access control, and conflict resolution. Team player focused on maintaining secure environment and adapting to changing needs. Reliable, vigilant, and committed to achieving results.
Overview
13
13
years of professional experience
Work History
Security Guard
Arrow Security
10.2024 - 05.2025
- Maintained a secure environment, ensuring guest safety throughout the hotel premises.
- Conducted regular patrols to deter potential security threats and maintain order.
- Documented and reported incidents promptly to enhance safety protocols.
- Responded swiftly to security concerns, minimizing risks to guests and staff.
- Monitored surveillance equipment to identify suspicious activities and protect hotel assets.
- Collaborated with local law enforcement to address security issues effectively.
- Provided assistance to guests regarding safety protocols and emergency procedures.
- Implemented safety training sessions for new security staff to uphold company standards.
Security Guard (Full-Time)
Allied Universal Security Services
10.2023 - 05.2025
- Maintained safety and security of residents, staff, and property
- Monitored entrances, exits, and surveillance systems
- Enforced site rules and security protocols
- Responded to incidents and emergencies professionally
- Homeless Shelter
Shift Manager
Dunkin’ Donuts
10.2014 - 07.2023
- Supervised daily store operations and customer service
- Used consultative selling to recommend products based on customer needs
- Promoted and upsold products to increase revenue
- Assisted with staff training and maintaining operational efficiency
Sales Manager
Shopping Mall
04.2012 - 10.2014
- Managed daily sales operations and staff performance
- Trained new employees on customer service and sales techniques
- Led sales initiatives that increased customer engagement
- Built and maintained strong customer relationships
Education
Higher Secondary Certificate -
Haraganga Government College
Dhaka, Bangladesh01.1992
Secondary School Certificate - undefined
K.K. Government Institution
Dhaka01.1990
Skills
- Customer Service & Client Relations
- Sales & Upselling Techniques
- Team Supervision
- Security & Safety Procedures
- Incident Reporting
- Access Control
- Basic Computer Skills (Email, Internet Browsing)
- Verbal and written communication
- Security camera monitoring
- Patrolling
- Workplace safety
Languages
Bengali (Native)
English
Hindi
Strengths
- Dependable and professional
- Positive attitude
- Self-motivated
- Strong work ethic
Timeline
Security Guard
Arrow Security
10.2024 - 05.2025
Security Guard (Full-Time)
Allied Universal Security Services
10.2023 - 05.2025
Shift Manager
Dunkin’ Donuts
10.2014 - 07.2023
Sales Manager
Shopping Mall
04.2012 - 10.2014
Secondary School Certificate - undefined
K.K. Government Institution
Higher Secondary Certificate -
Haraganga Government College