Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

TONY PHILIP

Philadelphia,PA

Summary

Dedicated management professional with experience leading high-performing teams in a diverse and dynamic environment. Adept in developing and implementing service strategies tailored to customer needs, managing customer complaints, and driving customer satisfaction. Proven ability to identify and resolve service issues, streamline processes, and exceed organizational goals. Marketing plan development Marketing plans Strategic thinker Case studies Special events planning Relationship building and retention Business Planning Staff Training Customer Relations Cost Control Customer Relationship Management Closing and Contract Negotiations Staff Management Staff Supervision Business Administration Reviewing Performance Hiring and Training Assist Customers Team Motivation Aster Dm Healthcare Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

5
5
years of professional experience
1
1
Certification

Work History

ASSISTANT MANAGER: CORPORATE RELATIONS

04.2023 - 08.2023
  • Team Management and Team Building Addressed and resolved client or customer inquiries to foster superior standards of service
  • Provided guidance and support to junior staff members during challenging situations.

SR.EXECUTIVE

Aster Dm Healthcare
04.2021 - 04.2022
  • CORPORATE RELATIONS AND BD
  • Coordinated meetings between senior executives and representatives from partner companies
  • Managed communications between internal teams, clients and external partners
  • Developed strategies for leveraging existing relationships to expand influence within the corporate space.

MARKETING EXECUTIVE

Aster Dm Healthcare
01.2019 - 04.2021
  • Communicated marketing strategy and campaign performance to verify alignment with corporate

Education

Bachelor of Arts - English Language And Literature

NIMS KERALA
01.2013

Skills

  • Staff Training
  • Business Administration
  • Staff Development
  • Customer Relations
  • Staff Management
  • Cost Control

Accomplishments

  • Developed plans and formal contracts for individuals, families and community groups to improve overall health
  • Conduct home visits to make sure that, all the family members had been vaccinated
  • Followups on Covid 19 vaccinations , Coordinating the covid 19 medical test availability
  • Arranging isolation centers for the covid positive people
  • Conducted minimum of 50k covid 19 medical investigations/Month with in UAE
  • Appriciation Award as one of the team members of the Guinness World Record Achieved by conducting maximum
  • Diabetic test with in 24 hours in UAE

Certification

VOLUNTEER EXPERIENCE AWARDS MBA, Jaipur University January 2021 MBA IN MARKETING NIMS, Kerala January 2013 BACHELOR OF ARTS IN ENGLISH LANGUAGE AND LITERATURE English Fluent Hindi Advanced Malayalam Native Tamil Advanced Dm Healthcare Dubai, DUBAI April 2019 - December 2020

Languages

English
Full Professional
Hindi
Full Professional
Malayalam
Native or Bilingual
Tamil
Professional Working

Timeline

ASSISTANT MANAGER: CORPORATE RELATIONS

04.2023 - 08.2023

SR.EXECUTIVE

Aster Dm Healthcare
04.2021 - 04.2022

MARKETING EXECUTIVE

Aster Dm Healthcare
01.2019 - 04.2021

Bachelor of Arts - English Language And Literature

NIMS KERALA
TONY PHILIP