Dedicated management professional with experience leading high-performing teams in a diverse and dynamic environment. Adept in developing and implementing service strategies tailored to customer needs, managing customer complaints, and driving customer satisfaction. Proven ability to identify and resolve service issues, streamline processes, and exceed organizational goals. Marketing plan development Marketing plans Strategic thinker Case studies Special events planning Relationship building and retention Business Planning Staff Training Customer Relations Cost Control Customer Relationship Management Closing and Contract Negotiations Staff Management Staff Supervision Business Administration Reviewing Performance Hiring and Training Assist Customers Team Motivation Aster Dm Healthcare Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.