Mike Cooper
Hutson Inc.
Laingsburg,MI
14
years of professional experience
1
Certification
Dynamic leader with proven expertise in inventory control and customer relations at Hutson Inc. and D&G Equipment. Excelled in streamlining operations, achieving cost savings, and enhancing service quality through innovative solutions and staff training. Skilled in analytical thinking and fostering positive customer experiences, significantly boosting efficiency and sales performance.
Work History
Assistant Corporate Parts Manager
3 Years 7 Months- Identified areas of inefficiency and developed targeted solutions to address these issues, resulting in cost savings and improved processes.
- Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
- Offered hands-on assistance to customers, assessing needs, maintaining current knowledge of consumer preferences.
- Analyzed sales trends to follow demands of customers.
- Oversaw employee performance, corrected problems, increased efficiency to maintain productivity.
- Ordered parts for customers, repair shops, and service departments for use in agricultural equipment.
Corporate Parts Manager
10 Years 4 Months- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Organized special promotions on parts sales, boosting revenue during slow periods or when excess inventory needed to be cleared out quickly.
- Monitored and evaluated supplier performance to maintain quality of parts.
- Supervised and trained staff on product knowledge and customer service.
- Provided timely, insightful and accurate reports to upper management.
Education
High School Diploma
Skills
Customer service & relations
Invoice processing
Inventory control & stock management
Ordering parts
Staff training
Employee training
Energetic and positive
Analytical and critical thinking
Certification
- Advanced parts and service sales representative.
- Advanced aftermarket manager.
- Advanced parts manager.
- Master parts and service sales representative.
Timeline
Assistant Corporate Parts Manager
Hutson Inc.
05.2021 - 12.2024Read More
Corporate Parts Manager
D&G Equipment
01.2011 - 05.2021Read More
Perry High School
High School Diploma
Read More