Mike Cooper
Laingsburg,MI
Summary
Dynamic leader with proven expertise in inventory control and customer relations at Hutson Inc. and D&G Equipment. Excelled in streamlining operations, achieving cost savings, and enhancing service quality through innovative solutions and staff training. Skilled in analytical thinking and fostering positive customer experiences, significantly boosting efficiency and sales performance.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Assistant Corporate Parts Manager
Hutson Inc.
05.2021 - 12.2024
- Identified areas of inefficiency and developed targeted solutions to address these issues, resulting in cost savings and improved processes.
- Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
- Offered hands-on assistance to customers, assessing needs, maintaining current knowledge of consumer preferences.
- Analyzed sales trends to follow demands of customers.
- Oversaw employee performance, corrected problems, increased efficiency to maintain productivity.
- Ordered parts for customers, repair shops, and service departments for use in agricultural equipment.
Corporate Parts Manager
D&G Equipment
01.2011 - 05.2021
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Organized special promotions on parts sales, boosting revenue during slow periods or when excess inventory needed to be cleared out quickly.
- Monitored and evaluated supplier performance to maintain quality of parts.
- Supervised and trained staff on product knowledge and customer service.
- Provided timely, insightful and accurate reports to upper management.
Education
High School Diploma -
Perry High School
Perry06.1983
Skills
- Customer service & relations
- Invoice processing
- Inventory control & stock management
- Ordering parts
- Staff training
- Employee training
- Energetic and positive
- Analytical and critical thinking
Certification
- Advanced parts and service sales representative.
- Advanced aftermarket manager.
- Advanced parts manager.
- Master parts and service sales representative.
Timeline
Assistant Corporate Parts Manager
Hutson Inc.
05.2021 - 12.2024
Corporate Parts Manager
D&G Equipment
01.2011 - 05.2021
- Advanced parts and service sales representative.
- Advanced aftermarket manager.
- Advanced parts manager.
- Master parts and service sales representative.
High School Diploma -
Perry High School
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