TONY PULLEY
Westerville
Summary
Established Account Executive gifted at lead generation and resolving customer issues. Focus on increasing business opportunities through dynamic marketing strategies, sharp communication skills and dedication to business development. Efficient in interdepartmental collaboration to establish strategies to retain business.
Overview
26
26
years of professional experience
Work History
Account Manager
EASE Logistics
06.2023 - Current
- Foster strong relationships with key accounts, understanding their supply chain demands.
- Regularly review KPI metrics to drive organizational focus, ensuring customer satisfaction and operational efficiency.
- Organize and lead business reviews, discussing performance, issues, opportunities, and long-term plans.
- Proactively identify and pursue business opportunities, developing supply chain/logistics solutions that deliver immediate and lasting value to clients through daily engagement with existing and potential customers.
- Collaborate with Carrier Solutions and other departments to optimize load bookings, carrier selection, and cost reduction.
- Update Customer Profiles, participate in RFQs, and coordinate customer reviews and meetings.
- Develop and update long-term account plans, ensuring goals and deliverables are met.
- Lead cross-functional teams to develop solutions for new opportunities.
- Negotiate competitive pricing and service level agreements by staying informed on market trends, capacity, seasonality, and leveraging EASE's historical lane data to maximize margins.
- Ensure compliance with load-specific needs such as on-time pickups/deliveries and equipment requirements.
- Address and resolve operational issues, escalating as necessary to the Director of Customer Operations.
- Oversee team performance to ensure all operations are reviewed and assigned appropriately, while maintaining accuracy and timeliness in all system updates and reporting procedures.
- Represent EASE professionally within the industry.
Account Executive
Triple T Transport, Inc.
06.2018 - 06.2023
- Consultative Selling in the highly competitive transportation/trucking/railroad Industry. Maintained knowledge of trends and issues in the industry to successfully manage clients and carriers.
- Drove new business development through qualifying leads, building relationships and executing strategic sales.
- Managed sales cycle from first contact to established customer sale and maintained solid customer base.
- Identified client business needs by gaining understanding of goals, objectives and processes.
- Achieved service levels that met and exceeded expectations while presented new strategies to key decision makers.
- Prepared forecasts and mapped resources to most valuable opportunities.
Executive Chef/Operations Manager
Aramark
04.2014 - 06.2018
- Managed a staff of 15-20 employees that provide daily food offerings to Aramark's valued client, Nationwide Insurance.
- Negotiated daily with vendors on food supplies of millions of dollars annually.
- Built solid lasting relationships with vendors, servicers, Aramark team members to ensure profitable results for a large, well known client.
- Conducted budgeting, marketing and financial/cost analysis to maintain aggressive standards.
- Maintained labor costs below company standards.
Executive Chef/District Chef
Cameron Mitchel
01.1999 - 12.2013
- Managed a $12M annual business, overseeing staff and menu for a very successful and growing brand
- Responsible for staffing, budgeting, inventory, cost of sales, menu development, and food placement
- Lead the way with creative, exciting, and popular choices to captivate guests, all while successfully applying cost effective choices, with labor costs maintaining aggressive standards
- Built teams at new Cameron Mitchell restaurants with superior hiring, training and relationship building with regional vendors and servicers
- Created long lasting vendor/client and staff alliances to ensure maximum profits and maintain sales goals.
Education
Bachelor of Arts - Communications/Marketing
The Ohio State University
Columbus, OH1998
Skills
- Ability to Initiate/Manage Cross-Functional Teams
- Strategic Account Development
- Team Building Expertise
- Exceptional Business Development Skills
- Negotiation and Persuasion
- Highly Successful Cost Analysis Expertise
- Result Oriented
- Conflict Resolution - profit and loss accountability
- Impeccable Organizational Skills
- Proposal Generation
Personal Information
Title: Account Executive
Timeline
Account Manager
EASE Logistics
06.2023 - Current
Account Executive
Triple T Transport, Inc.
06.2018 - 06.2023
Executive Chef/Operations Manager
Aramark
04.2014 - 06.2018
Executive Chef/District Chef
Cameron Mitchel
01.1999 - 12.2013
Bachelor of Arts - Communications/Marketing
The Ohio State University
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