Tony Rodriguez
Director Of Housekeeping
Laurel,MD
Summary
Experienced housekeeping management professional bringing expertise in budget administration, inventory controls, Hotel operations, and schedule management. 12+ year record of success in hospitality operations. experienced opening brand new hotels (5). I am a Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. I am a leader offering experience prioritizing, and delegating administrative tasks to drive business goals. Proficient in schedule coordination, resource allocation and guest supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.
Overview
13
13
years of professional experience
Work History
Director of Housekeeping
Courtyard / Residence inn
Washington, DC
10.2018 - Current
- Trained and mentored all new personnel
- Communicated repair needs to maintenance staff.
- Placed orders for housekeeping supplies and guest toiletries.
- Worked with front desk to respond promptly to all guest requests.
- Directed team of 59 personnel in busy hotel with 504 rooms.
- Maintained required records of work hours, budgets and payrolls.
- Coordinated daily workflow through task prioritization and concise scheduling.
- Communicating room status, guest requests and discrepancies to Front Desk
- Maintained controls over expenses and inventories
- Completed schedules, and shift reports
Director of Housekeeping
Radisson/Crowne Plaza
Fayette, Baltimore, MD
11.2017 - 01.2018
- Worked with front desk to respond promptly to all guest requests.
- Directed team of 72 personnel in busy hotel with 708 rooms.
- Monitored priorities between maintenance team and management, delegating tasks to complete on time.
- Interviewed and hired strong candidates for team openings, using newspapers, job boards and social media to find applicants.
- Negotiated price with vendors to decrease expenses and increase profit.
- Maintained controls over expenses and inventories.
Director of Housekeeping
Sheraton
Sunrise valley Reston, VA
10.2014 - 11.2017
- Worked with front desk to respond promptly to all guest requests.
- Evaluated employee performance and developed improvement plans.
- Completed schedules, shift reports and other business documentation.
- Kept building entryway glass clean and polished for professional presentation.
- Directed team of 38 personnel in busy hotel with 297 rooms.
- log lost, and found items
- solve guest issues
- control labor within its budget
Executive Housekeeper
Washington D.C
Alexandria, VA
01.2009 - 10.2014
- Communicating room status, guest requests and discrepancies to Front Desk
- Create data sheets on excel for housekeeping checklist, labor cost, supplies, linen, and employee performances
- Meet with department heads to ensure efficient running within departments for weakens verse weekdays
- Training staff on chemicals and proper ways of usage (OSHA)
- Checking supervisors rooms, and public areas inspections
- Conduct monthly linen inventory
- Hire, train, and motivate department personnel
- Meet with GM, Accounting and AGM on monthly basis for P&L
- Maintaining record keeping of “lost and found” items
- Training staff on chemicals and proper ways of usage (OSHA)
Education
No Degree - Electrical
Associated Builders & Contractors, Electrical
42680 Trade W Dr, Sterling, VA 20166High School Diploma -
Fairfax High School
Fairfax, VA06.2005
Skills
- Policy Development and Enforcement
- Hiring and Onboarding
- Reviewing Resumes
- P&L Administration
- Content Workflow
- Work Inspections
- Daily Progress Reports
- Complaint Handling
- COVID-19 Safety Procedures
- Interviewing and Prescreening
- Maintenance and Repair Leadership
- Microsoft excel
Languages
Spanish
Native or Bilingual
Timeline
Director of Housekeeping
Courtyard / Residence inn
10.2018 - Current
Director of Housekeeping
Radisson/Crowne Plaza
11.2017 - 01.2018
Director of Housekeeping
Sheraton
10.2014 - 11.2017
Executive Housekeeper
Washington D.C
01.2009 - 10.2014
No Degree - Electrical
Associated Builders & Contractors, Electrical
High School Diploma -
Fairfax High School