Skilled Automotive Technician with a proven track record at Liberty Chrysler Dodge Jeep RAM, enhancing vehicle performance and customer satisfaction through expert diagnostics and repairs. Specializes in electrical failure repairs and problem-solving, boasting a strong work ethic and a BEV Promaster Certification. Achieved significant efficiency improvements and maintained high safety standards, demonstrating a commitment to excellence and teamwork.
Overview
14
14
years of professional experience
Work History
Automotive Technician
Liberty Dodge Chrysler Jeep RAM
03.2018 - Current
Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
Assisted in the hiring process of new technicians, sharing expertise and insights on candidate qualifications during interviews.
Completed customer orders and warranty services according to manufacturer specifications.
Maintained accurate records of time and materials required to perform repairs and service.
Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
Analyzed vehicle data using advanced diagnostic equipment.
91B Wheeled Vehicle Mechanic
U.S. Army Active Duty
12.2009 - 02.2017
Improved vehicle functionality by diagnosing, repairing, and maintaining wheeled vehicles and their associated systems.
Enhanced fleet readiness by performing preventative maintenance checks and services on various types of military vehicles.
Reduced downtime for critical equipment with timely troubleshooting and repair of electrical, hydraulic, and powertrain systems.
Increased operational efficiency by maintaining accurate records of repairs, parts requisitions, and maintenance schedules.
Ensured optimal performance of wheeled vehicles by conducting thorough engine diagnostics and implementing necessary repairs or adjustments.
Enhanced training effectiveness by mentoring junior mechanics in the proper use of tools, diagnostic equipment, and repair techniques for wheeled vehicles.
Contributed to mission success by efficiently managing work orders for scheduled maintenance tasks on a diverse array of military vehicles.
Assisted in the recovery of disabled vehicles in both field exercises and actual operations to ensure minimum disruption to mission objectives.
Upheld a clean and organized work environment, promoting safety and efficiency in the maintenance facility.
Assisted with the recovery of damaged or stranded vehicles during field training exercises, contributing to overall mission success.
Exemplified professionalism by maintaining a high level of technical knowledge through continuous education, on-the-job training, and participation in industry conferences.
Handled repair work and maintenance to keep vehicles functional.
Performed wheeled vehicle recovery operations.
Read and followed technical documentation to complete accurate repairs.
Analyzed vehicle data using advanced diagnostic equipment.
Senior Customer Sales Consultant at Mattblatt Chrysler Dodge Jeep Ram, *Formerly Family Chrysler Dodge Jeep RamSenior Customer Sales Consultant at Mattblatt Chrysler Dodge Jeep Ram, *Formerly Family Chrysler Dodge Jeep Ram