Tony Ruiz

• April 2020 to Present:

Transmission System Operator, Public Service Co of NM.

Responsible for the reliable and safe operation of PNM’s Bulk Electric Transmission system, under both normal and emergency conditions.

I have been given the authority to take necessary actions to maintain the safety and reliability of the Bulk Electric Transmission system, up to and including the shedding of firm load without obtaining approval from higher-level personnel.

I am also responsible for complying with the North American Electric Reliability Corporation (NERC) Operating Standards, PNM's Operating Standards and following the direction of the Reliability Coordinator.

Daily activities include:

• Monitoring and managing System voltages and reactive resources.
• Making adjustments to System voltages thru the use of Capacitor banks, Reactors, Load Tap Changers as well as re-dispatching of Generation resources.
• Also assist entities outside of PNM to manage their voltage thru the operation of select PNM voltage and reactive resources.
• Monitor and respond to Trouble Alarms. Initiate callout's to Craft Supervisors to have field personnel address critical alarms that could signal imminent failure of critical BES Equipment. Create Service Request for equipment that is in alarm, but not critically so, and forward to responsible Craft Supervisors.
• Perform Switching, via SCADA, to assist field personnel with scheduled line and equipment outages.
• Assure that all field personnel have most current Version of the Switching procedure that will be used during the days switching.
• Coordinate with all personnel if multiple Crafts, Contractors, Distribution Operators or other Utilities are involved in the days planned switching.
• Respond to emergency line and equipment outages following PNM's Guidelines and Safety Standards to attempt to return all equipment to its pre contingent condition.
• When necessary, contact Craft Supervisor responsible for the equipment in outage and have them dispatch the appropriate field personnel who are able to make the repairs necessary to return equipment to service.
• It is also my responsibility to coordinate all repair efforts with field personnel.
• Additional responsibilities include entering line or equipment outages in WEB/OMS and creating Switching Procedures if necessary, as well as completing a Preliminary Event Analysis Report outlining the details of the outage.
• Monitoring Real Time Contingency Analysis Tool and responding to Pre or Post Contingency Violations by running studies to assist in solving any RTCA Violations.

Additional Duties:

• Process Transmission Service requests through Open Access Same-Time Information System (OASIS), and processing Interchange Scheduling requests according to Open Access Transmission, Energy and Operating Reserve Markets Tariff and North American Electric Reliability Corporation (NERC) standards.
• Conforms with all safety policies as established by the PNM.

Responsible for planning and maintaining adequate power generation supplies for expected power demand in PNM's Balancing Authority area, and maintaining the reliability within PNM's Balancing Authority.

• Provide 24X7 real-time operations support in accordance with PNM's Energy and Operating Reserves.
• Interact with market participants, market operations, and reliability coordinators to resolve generation, Interchange Scheduling, and OASIS issues.
• Perform before the fact, hourly, and end of day interchange checkouts.
• Proactively analyze system events to identify possible system issues.
• Coordinate with the RC to determine special operating requirements and ensure proper dispatching of generation to relieve binding constraints. Initiate actions as directed by the RC resulting from changing system conditions, such as Energy Emergency Alerts (EEA).
• Respond to PNM and SRSG Participants Emergency Generator Outages and recover ACE by utilizing SRSG Resources.

Plans installation and performs primary and secondary instrument transformer metering, installs current and potential transformers for industrial and commercial customers including the installation and maintenance of electric meters at power plant and substations

• Installed various types watthour, var-demand or var-hour meters and performed the testing of special meters and instrument transformers when needed, assisted in standardization laboratory, on assignment in developing and maintaining working standards for accuracy of equipment

• Maintained a complete record of meter installations, tests and changes made.

• Contacted customers, builders, and contractors to assist them with problems concerning meter wiring and installation.
• Directed apprentices, skilled and semiskilled workers in performing a variety of duties by inspecting, testing, and adjusting electric meters
• Instructs personnel in the proper and safe way to perform their duties, and instructs and trains new personnel in the use of tools and equipment.
• Conforms with all safety policies as established by the Company, and is responsible for the general safety of subordinates and in administering first aid to injured persons when necessary, complies with apprentice requirements in the training of apprentices.

DUTIES: Under general directive supervision of the electric meter-Working Foreman or Journeyman Meterman.

• Installed and performed primary and secondary instrument transformer metering, installs current and potential transformers for industrial and commercial customers including the installation and maintenance of electric meters at power plant and substations.
• Installs various types of var-demand or var-hour meters and directs the testing of special meters and instrument transformers when needed.
• Was enrolled in and completed PNM's and the State of New Mexico's Accredited Four Year Metering Apprenticeship Program.

Job Duties I had during this time frame:

• Warehouseman, Albuquerque Electric Service Center.
• Warehouseman, Santa Fe Electric Service Center.
• Helper, Santa Fe Line Department.

Duties included installing both underground and overhead Primary and Secondary Services.

Installed Three Phase and Single Phase Comercial, Residential and Municipal Services.

Set utility poles, Switchgears and Transformers.

Made repairs to street lights and street light circuits.

Responded to after hours emergencies and call outs.

Made emergency repairs 24 / 7 when necesary.

• Meter Service Tech, Santa Fe Electric Service Center.

Duties included setting Single Phase residential and comercial Watthour Meters.

Performing cut in and cut outs of Single Phase residential and comercial Watthour Meters, as well as NMPRC mandated Periodic and Sample exchanges of the same types of meters.

In the PNM Call Center.

Assisted PNM Customers with a variety of Customer issues, including setting up new accounts, reconciling past due accounts and assisting customers with payment arraignments.

• Answered customer telephone calls promptly to avoid on-hold wait times.
• Answered constant flow of customer calls with minimal wait times.
• Offered advice and assistance to customers, paying attention to special needs or wants.