Tony Servin
Laveen,AZ
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Hat Manager
Lids
Glendale, AZ
10.2023 - 03.2024
- Conducted regular performance evaluations to provide constructive feedback and facilitate employee growth opportunities.
- Streamlined chat support processes for improved response times and increased customer retention rates.
- Established a positive work environment through effective communication and team building initiatives.
- Collaborated with other managers to create cohesive strategies that addressed overall company goals and objectives.
- Managed staffing requirements, including hiring, onboarding, and scheduling, to ensure adequate coverage during peak hours.
Footwear Team Lead
JD Sports
Scottsdale, AZ
05.2023 - 10.2023
- Prioritized and managed multiple projects and integrated leadership responsibilities with selling role.
- Assisted with scheduling shifts keeping in mind vacation requests or personal time off needs of team members ensuring adequate coverage during busy hours at all times.
- Built and maintained productive working relationships with team members and set and maintained high standards of performance in footwear sales.
- Mastered footwear products and industry trends and applied expertise to generate maximum customer satisfaction.
- Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
Footwear Manager
Dick's Sporting Goods, Inc
Des Moines, IA
08.2022 - 06.2023
- Implemented loss prevention measures to minimize theft occurrences and protect company assets.
- Boosted sales performance through effective merchandising strategies and appealing product displays.
- Assisted in recruiting efforts, conducting interviews, and making hiring decisions based on candidate qualifications.
- Built relationships with customers and community to establish long-term business growth.
- Communicated product quality and market comparisons by creating sales presentations.
Education
High School Diploma -
Iowa State University
Ames, IA08.2022
High School Diploma -
Centennial High School
Peoria, AZ05.2022
Skills
- Delegation and Supervision
- Innovation and Creativity
- Community Engagement
- Teamwork and Collaboration
- Customer Service
- Sales and Retail Experience
- Multi-tasking strength
- Listening Skills
- Time Management
- Exceptional customer service
Timeline
Hat Manager
Lids
10.2023 - 03.2024
Footwear Team Lead
JD Sports
05.2023 - 10.2023
Footwear Manager
Dick's Sporting Goods, Inc
08.2022 - 06.2023
High School Diploma -
Iowa State University
High School Diploma -
Centennial High School