Tony Snoen

• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Completed routine maintenance and repair.
• Operated a variety of machinery and tools safely and efficiently.

• Remodeled homes from start to finish in a timely manner making the customer happy.

• Did any repairs that came along and worked through any complicated problems.

• Provided technical advice regarding installation and repair of building systems and equipment.
• Monitored contractor performance during construction projects to ensure compliance with contracts and quality standards.
• Maintained accurate records of all services performed, materials used, costs incurred.
• Created detailed plans outlining the scope of work for each project assigned.
• Trained personnel in proper use of tools, equipment and safety practices.
• Evaluated bids from vendors in order to select most suitable supplier.
• Developed effective strategies for reducing energy costs associated with operating buildings.
• Managed, supervised and coordinated the work of maintenance personnel in a building.
• Performed regular inspections of building systems such as boiler room, electrical, plumbing, heating and cooling, fire protection and security systems.
• Conducted emergency repairs when needed for the building's mechanical systems or equipment.
• Responded quickly to tenant requests for service and repair issues.
• Scheduled routine maintenance tasks on a daily basis according to established procedures.
• Ordered parts, supplies and materials necessary for completion of projects as required.
• Delegated daily tasks to employees to manage resources and meet deadlines.
• Diagnosed and repaired mechanical issues according to industry standards.

• Completed all work orders in a timely manner.

• Did complete renovations on condos

• All repairs on appliances, heating systems, plumbing issues, electrical, and all other tenant issues.