Tony Todd Levison
Chesterfield,MO
Summary
Dedicated massage therapist with extensive experience at Ameristar Casino Resort, specializing in deep tissue and Swedish Chair massage techniques. Proven ability to enhance client satisfaction through exceptional service and professionalism, fostering strong relationships that drive repeat business and referrals. Committed to delivering tailored stress relief solutions for diverse client needs.
Overview
22
22
years of professional experience
Work History
Sales Representative
CarShield
01.2021 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Independent Massage Therapist
Self
03.2003 - Current
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
Lead Massage Therapist
Ameristar Casino Resort Spa St. Charles
01.2016 - 01.2020
- Addressed mobility limitations and generalized pain originating from muscle tightness through deep tissue massage techniques.
- Reduced or eliminated muscular stress and tightness through Swedish chair massage, implementing variety of stroke lengths, rhythms, and intensities to optimize relaxation.
- Applied principles of trigger point therapy to diagnose and address pain transferred from muscular stress or tightness.
- Used essential oils to add aromatherapy element to massage sessions, maximizing stress relief, and relaxation effect.
Massage Therapist
Hollywood Casino
01.2010 - 01.2016
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Provided clear, concise instructions to clients to prepare for massage services.
- Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
Education
Massage Certification - Massage Therapy
Allied Medical College
Fenton, MO04-2003
Skills
- Deep tissue massage
- Swedish massage
- Professionalism and ethics
- Stress relief massage
- Trigger point massage
Timeline
Sales Representative
CarShield
01.2021 - Current
Lead Massage Therapist
Ameristar Casino Resort Spa St. Charles
01.2016 - 01.2020
Massage Therapist
Hollywood Casino
01.2010 - 01.2016
Independent Massage Therapist
Self
03.2003 - Current
Massage Certification - Massage Therapy
Allied Medical College
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