Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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TONY WEDGE

Washington,DC

Summary

I'm a hard worker and very reliable. Something I've gained from working in customer service is to focus on completing tasks quickly and efficiently and I've grew accustomed to taking on challenging task and going above and beyond to satisfy the customer. I am trained in monitoring, patrolling premises and reviewing camera footage. I have become a very observant security Guard with great monitoring and investigation skills. I look forward to being an asset at your company.

Overview

7
7
years of professional experience

Work History

Security Guard / OPS Desk Manager

Blueline Security
Landover, MD
01.2021 - 02.2023
  • Responded to inquiries and requests for assistance from visitors and staff members
  • Monitored entrances and exits to control access and prohibit entry of unauthorized individuals
  • Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas
  • Completed daily reports outlining regular activities and notable incidents, including theft and property damage
  • Skillfully operated hand-held devices and scanning machinery to complete through checks
  • Patrolled the premises to identify and quickly respond to suspicious individuals or activities

Customer Service Cashier/ Stocker

SAFEWAY
Washington, DC
01.2018 - 01.2023
  • Handled cash, check, and card transactions with consistent attention to detail and maintained balanced drawer
  • Helped management solve customer concerns with proactive approaches based on retail knowledge
  • Restocked shelves with current merchandise
  • Solved complaints by customers
  • Stayed on top of policy changes and promotions to better serve customers with current information
  • Found ways to improve customer experience
  • Obtained thorough knowledge of products sold to assist customers in locating and purchasing items

Cashier

FOREVER 21
Arlington, VA
12.2016 - 01.2018
  • Processed cash register transactions by inputting product costs and giving back change
  • Counted money in cash drawers at the start of each shift and balanced drawer at the end of each shift
  • Solved complaints by customers and issued credits for returned merchandise
  • Processed checks, debit and credit cards
  • Bagged and packaged customer orders and purchases

Daycare Assistant Teacher

GAP INC
Washington, DC
12.2015 - 12.2016
  • Adapted teaching methods to connect with individual students, answer questions and provide personalized support
  • Worked closely with struggling students to improve learning
  • Educated young children about basic color recognition, foundational reading skills, and numbers
  • Supported students emotionally, socially and academically with one-on-one care
  • Maintained positive and encouraging learning environment

Education

Medical Assistant

Career Technical Instruction
Washington, DC
2024

High School Diploma -

Goodwill Excel Center
Washington, DC
07.2023

Skills

  • Teach basic skills
  • Support emotional needs
  • Motivation
  • Multitasking
  • Problem-solving
  • Creative thinking
  • Fast learner
  • Medical Terminology
  • Patient Triage
  • HIPAA & OSHA trained
  • Vaccine and Injections
  • Vitals
  • BLS Provider
  • Sterilization techniques

Additional Information

Medical Assistant Extern

Dr Gupta - Capital Area Renal Associates

10/24-01/25


• Clear the fax

• Did patients vitals

• Answered phones

• Worked closely with patients

• Refill medication

• Schedule patients appointments

• Looked up lab results

• Faxed Lab orders

Timeline

Security Guard / OPS Desk Manager

Blueline Security
01.2021 - 02.2023

Customer Service Cashier/ Stocker

SAFEWAY
01.2018 - 01.2023

Cashier

FOREVER 21
12.2016 - 01.2018

Daycare Assistant Teacher

GAP INC
12.2015 - 12.2016

High School Diploma -

Goodwill Excel Center

Medical Assistant

Career Technical Instruction

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TONY WEDGE