Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Tonya Anderson

Bakersfield,CA

Summary

Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value. Not only experienced in the food service industry but very familiar with computers and typing.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Server/Night Shift Lead

Cheryl's Diner
Kernville, CA
09.2021 - Current
  • Provided excellent customer service by anticipating needs and responding promptly to requests.
  • Greeted and accommodated guests, building positive experience from first interaction.
  • Assisted in training new servers.
  • Prioritized multiple tasks in dynamic environment and stayed calm and composed.
  • Used good communication skills to reduce guest dissatisfaction.
  • Processed payments and completed register transactions accurately.
  • Used focus and memorization skills to keep track of tables and remember orders.

Server/Line Cook

McNally's Outpost
Kernville, CA
04.2022 - 08.2023
  • Demonstrated ability to interact with customers in a friendly and professional manner.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Helped other staff members complete job tasks during peak times to keep kitchen running efficiently.
  • Stocked service areas with supplies during slow periods.

Cashier

Jack in the Box
Bakersfield, CA
09.2018 - 07.2021
  • Greeted customers and answered any questions they had about the store's products and services.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Used suggestive selling techniques to promote add-on sales.

Education

Digital Media And Marketing

Cerro Coso Community College
Ridgecrest, CA

Skills

  • Safe Food Handling
  • Teamwork
  • Dependable and Reliable
  • Conflict Resolution
  • Reliable Transportation
  • Computer Skills
  • Ability To Multitask
  • Basic Math Skills
  • Leadership
  • Positive Attitude
  • Problem Solving
  • Excellent Communication

Certification

  • Typing Certification
  • Food Handlers Certification

References

References available upon request.

Timeline

Server/Line Cook

McNally's Outpost
04.2022 - 08.2023

Server/Night Shift Lead

Cheryl's Diner
09.2021 - Current

Cashier

Jack in the Box
09.2018 - 07.2021

Digital Media And Marketing

Cerro Coso Community College

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Tonya Anderson