Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
school skills
References
Timeline
Generic

Tonya Carpenter

Brandon,FL

Summary

Enthusiastic cosmetology student with strong clinical and practical background in service industry. Knowledgeable in professional imaging, hair design, skincare and products. Detail-oriented and punctual with strong desire to learn and improve skills.

Creative cosmetology student known for productivity and efficiency in task completion. Skilled in hair styling, makeup application, and skincare techniques. Excel in time management, adaptability, and communication, ensuring seamless client consultations and services. Friendly professional dedicated to providing exceptional service to clients through delivery of beauty services. Energetic professional with excellent skill and technique.

Overview

6
6
years of professional experience
1
1
Certification

Work History

costomer service

teleperformance
Fairmont, Nebraska
06.2013 - 03.2019
  • Processed orders and managed customer accounts efficiently.
  • Resolved customer complaints using effective communication skills.
  • Maintained accurate records of customer interactions and transactions.
  • Collaborated with team members to improve service delivery processes.
  • Provided training to new hires on company policies and procedures.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations. Also addressed and resolved customer grievances with professionalism and empathy, including processing special exceptions for medical-related services.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Educated customers on product features and benefits effectively. Answered customer inquiries and provided accurate information regarding products and services.

Education

cosmetology diploma or certificate from Aveda institute - Cosmetology

Aveda Institute
09-2025

Skills

  • Makeup application and skincare
  • Workspace organization
  • Inventory management
  • Chemical treatments
  • Chemical application
  • Customer consultation
  • Highlights and lowlights methods and balayage technique
  • Tool, equipment, and surface sanitizing
  • Shampooing techniques
  • Dye and tint application
  • Clipper and trimmer, operation Clipper cutting
  • Hair cutting and trimming
  • Clear communication
  • Hair dying
  • Team collaboration
  • Hair coloring and highlighting

Affiliations

  • im and artist and tattoo artist outside of doing hair been coloring my own hair for 18 years what inspired me to go to cosmetology!

Accomplishments

  • was awarded with professionalism and artistry pins have 5 pins
  • Graduated from aveda with a Cosmetology Diploma.

Certification

  • silk press certificate
  • smashbox certificate

school skills

  • Precision Hair Cutting & Styling: Mastery of layered, graduated, and texturized cuts; expert blow-drying, curling, straightening, and sophisticated updos for all occasions.
  • Advanced Color & Chemical Services: Expertise in color theory, dimensional color, highlights, balayage, and corrective color services; skilled in chemical texturizing for diverse hair types.
  • Hair & Scalp Wellness: In-depth knowledge of scalp analysis, restorative treatments, and personalized care to enhance hair health and vitality.
  • Skin & Makeup Artistry: Proficient in facial treatments, makeup application, and brow shaping to complement individual style and enhance natural beauty.
  • Nail & Hand Care: Competent in manicures, pedicures, and professional nail maintenance with an emphasis on hygiene and client comfort.
  • Client Consultation & Professionalism: Strong interpersonal skills in client assessment, personalized recommendations, and delivering an exceptional salon experience.
  • Creative & Artistic Expression: Ability to translate trends and personal artistry into customized, aesthetically inspired looks, while maintaining a commitment to sustainability and wellness.

References

References available upon request.

Timeline

costomer service

teleperformance
06.2013 - 03.2019

cosmetology diploma or certificate from Aveda institute - Cosmetology

Aveda Institute

Similar Profiles

CREATE PROFILE