Summary
Overview
Work History
Education
Skills
Timeline
RegisteredNurse

Tonya Clay

Tavares,FL

Summary

Accomplished Remote Quality Assurance Nurse with a proven track record at Kassy Home Health, enhancing patient care quality and compliance through expert audits and clinical documentation. Skilled in healthcare management and demonstrating strong clinical judgment, I've significantly contributed to improving clinical performance and coordinating effective care. Excel in fostering interdisciplinary collaboration and ensuring HIPAA compliance.

Overview

5
5

Years of professional experience, 18 years total nursing

Work History

Remote Quality Assurance Nurse

Kassy Home Health
06.2022 - 06.2024
  • Developed targeted interventions to address areas of concern identified during audits, resulting in improved clinical performance.
  • Improved patient care quality by conducting thorough audits of nursing practices and documentation.
  • Reviewed medical records to ensure accuracy and completeness, leading to more effective care coordination among healthcare providers.
  • Enhanced compliance with regulatory standards through diligent monitoring of nursing procedures and protocols.
  • Facilitated interdisciplinary collaboration for the development and implementation of evidence-based practice guidelines, promoting consistency in patient care delivery.
  • Conducted root cause analyses to identify factors contributing to adverse events, enabling timely corrective action and reducing future risks.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.

COVID-19 Nurse Call Center Data Entry Staff Member

Orlando Regional Medical Center
03.2020 - 06.2022
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Assisted in the development and implementation of Orlando Health COVID-19 testing sites at multiple campuses across central Florida.
  • Assisted in the development and implementation of Orlando Health COVID-19 vaccine sites at multiple campuses across central Florida.
  • Maintained Excel spreadsheets for multiple Orlando Health campuses, tracking COVID-19 test availability, on-hand quantities of PCR tests and supplies.
  • Coordinated with internal and external laboratories to receive COVID-19 test results in the most efficient and timely manner possible.
  • Documented COVID-19 test results for Orlando Health staff, patients, and Business Partners to include Major League Soccer, University of Central Florida Athletics, Orlando Police and Firefighters, and Orlando Utility Commission.
  • Scheduled COVID-19 test appointments for all required surgical procedures, and relayed time sensitive lab test results via fax to physicians' offices, and test results via phone to patients.
  • Contacted positive COVID-19 patients via phone to provide the most up to date recommendations approved by the CDC. Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
  • Educated patients on COVID-19 disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
  • Provided patient statistics for positive COVID-19 cases directly to Orlando Health Corporate and to The Florida Department of Health and Human Services.

Education

Associate of Science - Health Sciences

ECPI University
Virginia Beach, VA
04-2007

LPN DIPLOMA

Virginia Career Institute
Virginia Beach, VA
01-2006

Skills

  • HIPAA compliant
  • Patient safety
  • Clinical expertise
  • Healthcare management
  • Quality improvement
  • Audit preparation
  • Strong clinical judgment
  • Clinical documentation
  • Microsoft office

Timeline

Remote Quality Assurance Nurse

Kassy Home Health
06.2022 - 06.2024

COVID-19 Nurse Call Center Data Entry Staff Member

Orlando Regional Medical Center
03.2020 - 06.2022

Associate of Science - Health Sciences

ECPI University

LPN DIPLOMA

Virginia Career Institute

Similar Profiles

CREATE PROFILE
Tonya Clay