Tonya Cline
Granbury,Texas
Overview
30
30
years of professional experience
Work History
Salon Manager
Sandi Beaches Tanning Salon
Granbury, Texas
05.2020 - 08.2023
- Maintain all customer records
- Set up and manage client auto-billing contracts
- Ensure compliance with health regulations
- Responsible for daily cash drawer reconciliation and preparation of bank deposit
- Responsible for collection of any customer delinquent payments
- Maintain inventory records of retail items and resolve any discrepancy
- Write and adjust staff schedule to meet daily business needs
- Order salon supplies including retail merchandise to maximize salon profitability
- Work closely with the business owner in the hiring process of new employees.
Store Manager
Retail Consignment Store
Granbury, Texas
04.2014 - 12.2019
- Review and approve customer items to determine eligibility for consignment
- Conduct market research on the value of consignment items to determine pricing
- Completed pricing of 100-200 new consignment pieces each day
- Maintain customer consignment contracts and accounts
- Responsible for writing staff work schedules to meet business needs
- Daily reconciliation of cash drawers
- Responsible for business social media accounts to maximize exposure.
Call Center
Community Bank
Granbury, Texas
07.2003 - 10.2006
- Answered all customer calls for a multiple-branch bank
- Responsible for resolving customer needs effectively
- Referred customers to different departments as needed
- Respond to customer emails through the online banking feature
- Daily reconciliation of customer online bill payment accounts
- Train and advise branch employees on different banking services
- Trained to detect cases of bank fraud.
Reserve Police Officer
City of Tolar
Tolar, Texas
03.2004 - 05.2005
- Voluntary part-time position
- Patrolled within city limits for traffic violations and crimes in progress
- Responded to calls for service as needed and took appropriate action
- Conducted traffic stops and served traffic violations as needed
- Maintained notes and recorded facts as needed
- Served subpoenas and active warrants
- Conducted vehicle searches and building searches as needed
- Testified as a witness in court proceedings.
Police Officer
Granbury Police Department
Granbury, Texas
11.2001 - 01.2003
- Patrol city and take calls for police assistance as directed by dispatch
- Responsible to take appropriate action at crime and disaster scenes
- Enforce all city ordinances, state and federal laws
- Write reports on all calls, activities performed, and unusual incidents observed
- Collected preliminary investigation information as a first responder to crime scenes
- Maintained evidence in compliance with department policy
- Mediated domestic-related disturbances and protected victims from harm
- Direct and control crowds at parades, funerals, and sporting events
- Conduct traffic stops and identify possible impaired drivers
- Conducted high-speed chase emergencies
- Testified as a witness in court proceedings.
Head Teller
Community Bank
Granbury, Texas
10.1999 - 11.2001
- Responsible for completing customer transactions in a timely and accurate manner
- Identify customer needs and made referrals for additional banking services
- Daily cash drawer and vault reconciliation
- Maintained vault cash amounts and prepared cash exchanges through the federal reserve
- Maintained cash balances in various ATMs
- Responsible for writing teller work schedule to ensure coverage as needed
- Supervised tellers in customer service and compliance with federal banking regulations
- Trained new tellers within all bank policies and federal banking regulations.
Manager
Income Growth Management
San Diego, California
01.1997 - 01.1999
- Oversaw maintenance, administration, and improvement of several multi-unit communities
- Collected rental fees, deposits, and operating expenses
- Met with potential tenants to show property and negotiate rent
- Supervise staff including leasing, maintenance, and outside vendors
- Process all tenants' move-in contracts
- Reconcile tenants' deposits upon move-outs
- Maintained apartment records and resident records
- Complete daily, weekly, and monthly reports for property owners
- Initiate any eviction proceedings as allowed by local laws
- Consistently maintained high occupancy rates
- Marketing of property using various sources.
Resident Administrator
ConAm Property Management
San Diego, California
01.1994 - 01.1997
- Maintained all tenant records for a community with 798 apartments
- Collect rent and deposits
- Process all tenant move-in contracts
- Process all tenant move-outs and reconcile deposits
- Complete daily, weekly, and monthly reports for property owner
- Initiate any eviction proceedings and represent the property in court
- Maintain records on maintenance for the community
- Complete any tenant notifications for lease compliance.
Education
Granbury High School
Tarleton State University
Weatherford College
North Central Texas Regional Police Academy
Timeline
Salon Manager
Sandi Beaches Tanning Salon
05.2020 - 08.2023
Store Manager
Retail Consignment Store
04.2014 - 12.2019
Reserve Police Officer
City of Tolar
03.2004 - 05.2005
Call Center
Community Bank
07.2003 - 10.2006
Police Officer
Granbury Police Department
11.2001 - 01.2003
Head Teller
Community Bank
10.1999 - 11.2001
Manager
Income Growth Management
01.1997 - 01.1999
Resident Administrator
ConAm Property Management
01.1994 - 01.1997
Granbury High School
Tarleton State University
Weatherford College
North Central Texas Regional Police Academy