Overview
Work History
Education
Timeline
Generic

Tonya Cline

Granbury,Texas

Overview

30
30
years of professional experience

Work History

Salon Manager

Sandi Beaches Tanning Salon
Granbury, Texas
05.2020 - 08.2023
  • Maintain all customer records
  • Set up and manage client auto-billing contracts
  • Ensure compliance with health regulations
  • Responsible for daily cash drawer reconciliation and preparation of bank deposit
  • Responsible for collection of any customer delinquent payments
  • Maintain inventory records of retail items and resolve any discrepancy
  • Write and adjust staff schedule to meet daily business needs
  • Order salon supplies including retail merchandise to maximize salon profitability
  • Work closely with the business owner in the hiring process of new employees.

Store Manager

Retail Consignment Store
Granbury, Texas
04.2014 - 12.2019
  • Review and approve customer items to determine eligibility for consignment
  • Conduct market research on the value of consignment items to determine pricing
  • Completed pricing of 100-200 new consignment pieces each day
  • Maintain customer consignment contracts and accounts
  • Responsible for writing staff work schedules to meet business needs
  • Daily reconciliation of cash drawers
  • Responsible for business social media accounts to maximize exposure.

Call Center

Community Bank
Granbury, Texas
07.2003 - 10.2006
  • Answered all customer calls for a multiple-branch bank
  • Responsible for resolving customer needs effectively
  • Referred customers to different departments as needed
  • Respond to customer emails through the online banking feature
  • Daily reconciliation of customer online bill payment accounts
  • Train and advise branch employees on different banking services
  • Trained to detect cases of bank fraud.

Reserve Police Officer

City of Tolar
Tolar, Texas
03.2004 - 05.2005
  • Voluntary part-time position
  • Patrolled within city limits for traffic violations and crimes in progress
  • Responded to calls for service as needed and took appropriate action
  • Conducted traffic stops and served traffic violations as needed
  • Maintained notes and recorded facts as needed
  • Served subpoenas and active warrants
  • Conducted vehicle searches and building searches as needed
  • Testified as a witness in court proceedings.

Police Officer

Granbury Police Department
Granbury, Texas
11.2001 - 01.2003
  • Patrol city and take calls for police assistance as directed by dispatch
  • Responsible to take appropriate action at crime and disaster scenes
  • Enforce all city ordinances, state and federal laws
  • Write reports on all calls, activities performed, and unusual incidents observed
  • Collected preliminary investigation information as a first responder to crime scenes
  • Maintained evidence in compliance with department policy
  • Mediated domestic-related disturbances and protected victims from harm
  • Direct and control crowds at parades, funerals, and sporting events
  • Conduct traffic stops and identify possible impaired drivers
  • Conducted high-speed chase emergencies
  • Testified as a witness in court proceedings.

Head Teller

Community Bank
Granbury, Texas
10.1999 - 11.2001
  • Responsible for completing customer transactions in a timely and accurate manner
  • Identify customer needs and made referrals for additional banking services
  • Daily cash drawer and vault reconciliation
  • Maintained vault cash amounts and prepared cash exchanges through the federal reserve
  • Maintained cash balances in various ATMs
  • Responsible for writing teller work schedule to ensure coverage as needed
  • Supervised tellers in customer service and compliance with federal banking regulations
  • Trained new tellers within all bank policies and federal banking regulations.

Manager

Income Growth Management
San Diego, California
01.1997 - 01.1999
  • Oversaw maintenance, administration, and improvement of several multi-unit communities
  • Collected rental fees, deposits, and operating expenses
  • Met with potential tenants to show property and negotiate rent
  • Supervise staff including leasing, maintenance, and outside vendors
  • Process all tenants' move-in contracts
  • Reconcile tenants' deposits upon move-outs
  • Maintained apartment records and resident records
  • Complete daily, weekly, and monthly reports for property owners
  • Initiate any eviction proceedings as allowed by local laws
  • Consistently maintained high occupancy rates
  • Marketing of property using various sources.

Resident Administrator

ConAm Property Management
San Diego, California
01.1994 - 01.1997
  • Maintained all tenant records for a community with 798 apartments
  • Collect rent and deposits
  • Process all tenant move-in contracts
  • Process all tenant move-outs and reconcile deposits
  • Complete daily, weekly, and monthly reports for property owner
  • Initiate any eviction proceedings and represent the property in court
  • Maintain records on maintenance for the community
  • Complete any tenant notifications for lease compliance.

Education

Granbury High School

Tarleton State University

Weatherford College

North Central Texas Regional Police Academy

Timeline

Salon Manager

Sandi Beaches Tanning Salon
05.2020 - 08.2023

Store Manager

Retail Consignment Store
04.2014 - 12.2019

Reserve Police Officer

City of Tolar
03.2004 - 05.2005

Call Center

Community Bank
07.2003 - 10.2006

Police Officer

Granbury Police Department
11.2001 - 01.2003

Head Teller

Community Bank
10.1999 - 11.2001

Manager

Income Growth Management
01.1997 - 01.1999

Resident Administrator

ConAm Property Management
01.1994 - 01.1997

Granbury High School

Tarleton State University

Weatherford College

North Central Texas Regional Police Academy

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Tonya Cline