Tonya DeKruger
Gaylord,MI
Summary
Dedicated, organized, and hardworking retail worker with 10 years' experience working in a retail environment. Efficient and responsive team player with excellent multitasking skills and ability to support multiple departments with customer inquiries and register-handling tasks as needed.
Overview
8
8
years of professional experience
Work History
Retail Sales Associate Cashier
Walmart
11.2020 - 08.2023
- Increased customer satisfaction by providing exceptional service and addressing shopper inquiries.
- Streamlined checkout process for customers, reducing wait times and enhancing overall shopping experience.
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Assisted with inventory management tasks, ensuring accurate stock levels and timely product replenishment.
- Conducted efficient cash handling processes, minimizing discrepancies and ensuring accurate financial records.
- Collaborated with team members to achieve sales targets and consistently exceeded performance goals.
- Provided expert product knowledge to customers, guiding them towards suitable purchases that met their needs.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
Retail Sales Associate Cashier
Meijer
01.2016 - 03.2020
- Increased customer satisfaction by providing exceptional service and addressing shopper inquiries.
- Streamlined checkout process for customers, reducing wait times and enhancing overall shopping experience.
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Assisted with inventory management tasks, ensuring accurate stock levels and timely product replenishment.
- Collaborated with team members to achieve sales targets and consistently exceeded performance goals.
- Conducted efficient cash handling processes, minimizing discrepancies and ensuring accurate financial records.
- Provided expert product knowledge to customers, guiding them towards suitable purchases that met their needs.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
- Participated in regular training sessions to stay current on new products and retail best practices.
- Built rapport with customers through active listening skills, leading to strong relationships and return visits.
- Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area.
Education
Associate of Applied Science - General Studies
Baker College
Flint, MIAssociate of Applied Science - Medical Transcription
Kirtland Community College
Roscommon, MIGED -
Swartz Creek High School
Swartz Creek, MI05.1986
Skills
- Loyalty Program Promotion
- Customer Support
- Purchase Recommendations
- Loss Prevention
- Merchandise Restocking
- POS Terminal Operation
- Credit Card Processing
- Interpersonal skills
- Positive attitude
- Customer service excellence
- Relationship building
- Decision making
Timeline
Retail Sales Associate Cashier
Walmart
11.2020 - 08.2023
Retail Sales Associate Cashier
Meijer
01.2016 - 03.2020
Associate of Applied Science - General Studies
Baker College
Associate of Applied Science - Medical Transcription
Kirtland Community College
GED -
Swartz Creek High School
Similar Profiles
Dawson HyattDawson Hyatt
Overnight Stocker at WalmartOvernight Stocker at Walmart
Rachel ChristopherRachel Christopher
Spark Driver at WalmartSpark Driver at Walmart
Giovonni MoralesGiovonni Morales
Grocrey Associate at WalmartGrocrey Associate at Walmart
Rashaad FosterRashaad Foster
Stocker at WalmartStocker at Walmart
Jenna HolbornJenna Holborn
Nurse Assistant at Munson Healthcare Otsego Memorial HospitalNurse Assistant at Munson Healthcare Otsego Memorial Hospital