Summary
Overview
Work History
Education
Skills
Timeline
Generic

TONYA DIXON

Rineyville,Ky

Summary

Knowledgeable medical office professional adept at patient/customer care, preparing charts, reports, and letters. Experience reviewing health records to identify proper diagnosis codes for billing. Background in reviewing, analyzing and managing data for medical practice as well as a class 1 freight railroad. Experience with Excel and SQL. Limited familiarity with Python.

Overview

35
35
years of professional experience

Work History

Patient Billing Specialist

Option Care Home Infusion
Louisville , KY
2020.08 - Current

Verify patient data and obtain prior authorization for home infusion.

Owner/Operator

Dolls de la Morte
Rineyville , KY
2019.04 - 2021.07
  • Owner of resale business
  • Responsible for all activities and merchandise.

Benefits Verification Specialist

Conifer Health Solutions
Louisville , KY
2018.04 - 2020.01
  • Insurance verification and estimation of patient liability for outpatient surgical procedures as part of the Tenet Healthcare Systems
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.

Agent

Liberty National Life Insurance Company
Louisville , KY
2017.04 - 2017.08
  • National
  • Educating and providing Life and Supplemental Health Insurance Benefits to small businesses.
  • Advised customers about new products and assisted customers in determining best Insueance product for needs.

Train Director

CSX Transportation
Jacksonville , FL
2008.06 - 2015.10
  • Manage daily activities and inventory of railyard
  • Ensure compliance with all FRA rules and regulations for safety and operations
  • Interact with industries, customers, dispatchers, and crews for timely delivery of railcars
  • Oversee traffic in and out of yard.
  • Monthly reports of demurrage and cost.

Claims Specialist

Firstsource
Louisville , KY
2009.05 - 2010.01
  • Review of medical claims for hospitals and LTC facilities to recommend reimbursement
  • Verification of accuracy and auditing of previously reviewed claims for fraud.
  • Maintained strong knowledge of basic medical terminology to better understand services and procedures.
  • Checked documentation for accuracy and validity on updated systems.
  • Verified client information by analyzing existing evidence on file.

Patient Services Technician/Phlebotomist

Labcorp
Louisville , KY
2003.03 - 2008.06
  • Collection and processing of phlebotomy samples, COC drug screens, and DNA testing
  • Patient billing and demographic updates
  • Customer service with resolution of billing and coding errors.
  • Collected forms, insurance card and co-pay to facilitate registration process and prepare patient for appointment.
  • Oversaw monthly inventory orders to guarantee properly stocked office.

Medical Assistant

Drs Gerard, Pike & Prather
Elizabethtown , KY
2006.08 - 2007.11
  • Patient triage
  • Precertification of procedures and prescriptions
  • Billing, insurance verification, and maintenance of patient records.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Taught patients about medications, procedures and care plan instructions.
  • Completed clinical procedures and gathered patient data for interpretation by physician.

Podiatry Assistant

Daniel Whitney DPM
Louisville , KY
2002.08 - 2003.02
  • Medicare, Medicaid, and third-party billing.
  • Prepared patients for surgery by assisting in exam rooms and obtaining complete and accurate vital signs.
  • Scheduled and coordinated patient appointments to facilitate podiatry practice schedule and improve patient experience.
  • Applied aseptic techniques and performed sterilization procedures to prevent contamination from pathogens.

Tattoo Artist

Tattoo Charlies
Louisville , KY
1997.03 - 2002.08
  • Created custom tattoo designs for customers.
  • Utilized photographs and sketches from customers to develop ideas.
  • Maintained schedule and kept appointment times.
  • Grew client base by marketing services.
  • Accepted and processed customer payments.
  • Kept areas neat and clean and equipment sanitized.
  • Applied permanent tattoos using indelible, non-toxic ink.

Medical Assistant

David Tao MD & Paul A Wolf, MD
Louisville , KY
1988.08 - 1997.01
  • Patient triage
  • In-house labs, injections, phlebotomy, EKGs, and X-ray prep
  • Insurance coding and billing
  • Reconciliation of patient accounts
  • Transcription
  • Maintenance of medical records and preparation of medical reports for attorneys.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Taught patients about medications, procedures and care plan instructions.
  • Obtained all prescribed laboratory testing.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.

Education

CCA (Certified Coding Associate), CCHIM under Ahima - Medical Coding

CareerStep
Online
08.2017

BS - Accounting

McKendree University
Radcliff, Ky
05.2009

Skills

  • Medical coding and billing experience
  • EMR and HEDIS experience
  • HIPAA compliance
  • Pre-authorization
  • Excel
  • SQL
  • Familiarity with HMO’s, Medicare, and Medicaid
  • Phlebotomy
  • EKG
  • Injections
  • X-ray Prep
  • Monthly data reports

Timeline

Patient Billing Specialist

Option Care Home Infusion
2020.08 - Current

Owner/Operator

Dolls de la Morte
2019.04 - 2021.07

Benefits Verification Specialist

Conifer Health Solutions
2018.04 - 2020.01

Agent

Liberty National Life Insurance Company
2017.04 - 2017.08

Claims Specialist

Firstsource
2009.05 - 2010.01

Train Director

CSX Transportation
2008.06 - 2015.10

Medical Assistant

Drs Gerard, Pike & Prather
2006.08 - 2007.11

Patient Services Technician/Phlebotomist

Labcorp
2003.03 - 2008.06

Podiatry Assistant

Daniel Whitney DPM
2002.08 - 2003.02

Tattoo Artist

Tattoo Charlies
1997.03 - 2002.08

Medical Assistant

David Tao MD & Paul A Wolf, MD
1988.08 - 1997.01

CCA (Certified Coding Associate), CCHIM under Ahima - Medical Coding

CareerStep

BS - Accounting

McKendree University
TONYA DIXON