Tonya Eaton
Raleigh,NC
Summary
Results-driven Chief Operating Officer drives performance improvements and leads strategic initiatives. Skilled manager of cross-departmental activities with adaptive communication of organizational objectives. Develops and executes innovative strategies for stimulating growth and service quality. Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic. Pragmatic professional with solid experience in leadership roles. Adept at implementing strategic business plans, driving growth and improving operations. Skilled in financial management and stakeholder relations. Collaborative and dedicated to building and leading talented and motivated individuals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Chief Operating Officer
Xselleo Consultants
01.2022 - Current
- Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
- Identified and pursued business development opportunities to grow organization and increase revenue.
- Monitored and analyzed industry trends to identify opportunities for organizational growth and competitiveness.
- Negotiated contracts and agreements to secure favorable terms and maximize profits.
- Refined organizational structure to consolidate, streamline, and delineate necessary functions.
- Represented organization at external meetings and events to promote and build relationships with key stakeholders.
- Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
- Identified and mitigated operational risks to minimize potential negative impacts on organization.
- Developed and implemented recommendations for service improvement.
- Developed quarterly business plans to evaluate cost projections.
Executive Director of Operations
Forward Ministries LLC
09.2020 - Current
- Improved operational efficiency by streamlining processes and implementing innovative strategies.
- Led cross-functional teams for successful project completion and timely delivery of key initiatives.
- Developed long-term strategies to drive continuous improvement in operations, resulting in increased revenue and reduced costs.
- Managed budgets, forecasts, and financial reporting to ensure optimal resource allocation while maintaining fiscal responsibility.
- Oversaw global supply chain operations, enhancing customer satisfaction and reducing overall lead times.
- Implemented performance metrics to track progress, identify areas for improvement, and guide team efforts toward achieving goals.
- Built strong relationships with stakeholders by effectively communicating strategic objectives and providing regular updates on progress.
- Mentored employees for professional growth, fostering a high-performing culture that consistently achieved results.
- Negotiated contracts with vendors to secure favorable terms while maintaining quality standards and minimizing costs.
Education
Bachelor of Science - Nonprofit Management
Morgan State University
Baltimore, MD06.1994
Skills
- Compliance Management
- Planning and Execution
- Strategic Planning
- Operations Oversight
- Business Analysis
- Business Forecasting
- Cross-Functional Collaboration
- Risk Management
- Delegation
- Business Development
- Executive Leadership
- Policy Development
- Budget Administration
- Process Improvement
- Vendor Management
- Corporate Communications
- Organizational Development
- Budgeting and Forecasting
Affiliations
- Vice President, Iota Phi Lambda Sorority, INC. RHO Chapter
Timeline
Chief Operating Officer
Xselleo Consultants
01.2022 - Current
Executive Director of Operations
Forward Ministries LLC
09.2020 - Current
Bachelor of Science - Nonprofit Management
Morgan State University
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