Tonya Flynn
Vernon,TX
Overview
20
20
years of professional experience
Work History
Registrar
Wilbarger General Hospital
03.2005 - Current
- Organized, reviewed, and filed paperwork for secure recordkeeping.
- Greeted every guest with personable approach and provided knowledgeable service.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Verified paperwork accuracy and checked for completion prior to processing.
- Updated computer system with latest information to keep records current and accurate.
- Developed and implemented registration policies, procedures and timelines for smooth administration processes.
- Assisted with accreditation efforts through meticulous record-keeping and timely submission of required documentation.
Secretary
Wilbarger General Hospital
03.2005 - Current
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
- I also scheduled patients for Radiology procedures. I scheduled Mammos, Dexas, CT Scans, MRIs, USs, MOBASs. I made sure we had labs for contrast procedures and prepped the patients if needed. I made sure we had pre authorization's if patients insurance required it.
Education
High School Diploma -
Vernon High School
Vernon, TX 05-1992
Summary
Experienced with managing office communications, schedules, and records. Utilizes strong organizational and multitasking skills to ensure smooth office operations. Track record of effective communication and problem-solving in dynamic environments. Professional administrative support specialist prepared for role requiring meticulous organization and effective communication. Proven ability to manage schedules, correspondence, and records while maintaining high standards. Focused on team collaboration and achieving results with reliability and adaptability. Professional Secretary with over 16 years of experience managing daily administrative support tasks and operations in Wilbarger General Hospital. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments.
Skills
Customer service
Verbal and written communication
Office administration
Organization
Keyboarding skills
Appointment scheduling
File management
Schedule management
Multi-line phone systems
Supply restocking
Supply ordering
HIPAA guideline compliance
Payment posting
CPSI and Thrive expertise
Phone etiquette
Task prioritization
Confidentiality
Reception functions
Filing experience
Office staff leadership
Phone reception
Prioritization and time management
Fast learner
Multitasking and time management
Microsoft office
Data entry
Clear communication
Office management
Scheduling
Certification
- Certified Radiology Secretary/ Scheduler, Business Office Registrar, Registration Group Lead, Wilbarger General Hospital - 20 years
Accomplishments
- Supervised team of 10 staff members.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteOn-SiteImportant To Me
Career advancementWork-life balanceFlexible work hoursHealthcare benefitsWork from home optionPaid time offPaid sick leave401k matchLanguages
English
Timeline
Registrar
Wilbarger General Hospital
03.2005 - Current
Secretary
Wilbarger General Hospital
03.2005 - Current
High School Diploma -
Vernon High School
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