Tonya Fousek
Hereford
Summary
Dynamic educator and customer service leader with a track record of designing impactful learning experiences and implementing diversity initiatives. Proven ability to analyze performance data to tailor development strategies, resulting in improved engagement and satisfaction. Strong communicator adept at building relationships to enhance collaboration and drive success.
Overview
17
17
years of professional experience
Work History
Educator
Northwest Elementary School
Hereford
08.2024 - 05.2026
- Designed and implemented structured learning curricula for 20+ participants, overseeing content development, scheduling, and resource coordination to enhance learning outcomes.
- Championed diversity and inclusion initiatives by developing engagement strategies that recognized and addressed varied backgrounds, communication styles, and individual needs, fostering an inclusive classroom environment.
- Results-driven professional with 9+ years of experience in program delivery, team leadership, and stakeholder management across education and retail sectors. Proven track record of driving engagement, managing complex projects, and adapting strategies to meet diverse organizational needs.
Shift manger/Sales Associate
Bealls
Hereford/Borger
08.2023 - 08.2025
- Trained and mentored new team members on customer service standards.
- Resolved customer complaints effectively to maintain satisfaction levels.
- Supervised daily store operations, ensuring compliance with company policies for a smooth workflow.
Educator
Borger Intermediate School
Borger
08.2023 - 05.2024
- Analyzed performance data for 100+ individuals, using insights to tailor development strategies and boost outcomes across diverse skill levels and learning styles
- Built and maintained relationships with 50+ internal and external stakeholders, facilitating collaboration that enhanced individual and program success
- Demonstrated rapid onboarding capabilities by seamlessly integrating into new workflows across multiple departments and adhering to strict organizational protocols.
Associate
Zanders
Lander
03.2020 - 07.2023
- Managed daily financial transactions and cash reconciliation processes, guaranteeing accuracy in point-of-sale operations and end-of-day reporting.
- Collaborated with cross-functional teams to streamline project workflows and improve outcomes.
- Collaborated with team members to streamline operational processes and improve efficiency.
Educator
Wyoming Indian Elementary School
Ethete
08.2021 - 05.2023
- Led daily operations for groups of 20-25 individuals, implementing behavioral management strategies that fostered accountability and positive engagement, reducing disruptions in classroom environment
- Implemented assessment tools to evaluate progress and understanding.
- Developed and executed 180+ comprehensive training programs annually, ensuring alignment with state compliance standards and enhancing stakeholder engagement across diverse learning populations
Associate
Video Warehouse
Lander
10.2009 - 08.2020
- Assessed departmental needs and delegated tasks to enhance production efficiency.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Collaborated with teams to develop strategic marketing initiatives for client projects.
Educator
Fremont County School District #1 – Light’s On Program
Lander
03.2016 - 07.2020
- Facilitated team-building activities to enhance collaboration and communication among team members., management, and fostering inclusive company cultures.
- Delivered exceptional customer experiences in a high-traffic retail environment, consistently meeting sales targets and resolving customer concerns to drive retention and satisfaction
- Managed project timelines and set goals to ensure effective workflow.
Substitute Educator
Fremont County School District #1
Lander
08.2015 - 05.2020
- Prepared for and responded to unpredictable events, demonstrating adaptability and problem-solving skills essential in operations and emergency coordination.
- Executed agile project transitions by quickly assessing and deploying contingency plans for last-minute team absences, ensuring zero disruption to daily objectives.
- Simplified complex information into digestible terms to enhance understanding in sales, client success, and public relations.
Education
Bachelor of Arts - Elementary Education
Western Governors University
Salt Lake City, UT01-2021
Skills
- Team collaboration
- Stakeholder engagement
- Communication skills
- Organizational skills
- Conflict resolution
- Performance analysis
Timeline
Educator
Northwest Elementary School
08.2024 - 05.2026
Shift manger/Sales Associate
Bealls
08.2023 - 08.2025
Educator
Borger Intermediate School
08.2023 - 05.2024
Educator
Wyoming Indian Elementary School
08.2021 - 05.2023
Associate
Zanders
03.2020 - 07.2023
Educator
Fremont County School District #1 – Light’s On Program
03.2016 - 07.2020
Substitute Educator
Fremont County School District #1
08.2015 - 05.2020
Associate
Video Warehouse
10.2009 - 08.2020
Bachelor of Arts - Elementary Education
Western Governors University