Tonya Futter RN, BSN, OCN
Pekin,IN
Summary
Senior Clinical Implementation Consultant (Oncology Certified Registered Nurse) with combined experience in direct clinical care, and clinical consulting expertise within the healthcare SaaS organizations. With a proven track record at Xsolis, excelling in clinical workflow optimization, training and software implementation support and adoption. Expert in engaging and consulting with multi-site healthcare stakeholders, and driving strategic system enhancements. Known for strong clinical consulting capabilities, team collaboration and adaptability to changing needs and ensuring project success.
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Overview
19
19
years of professional experience
1
1
Certification
Work History
Senior Clinical Implementation Consultant
Xsolis
03.2022 - Current
- Lead complex implementations of XSOLIS SaaS solutions by analyzing client clinical and operational workflows to develop strategies to optimize technology adoption across single and multi-facility health systems.
- Partner with stakeholders at all levels—including physicians, nursing staff, directors, and VPs—to champion XSOLIS solutions and drive organizational alignment and adoption.
- Facilitate clinical workflow build by leading regularly scheduled meetings per cadence, managing timelines, mitigating project risks, and ensuring on time delivery within implementation milestones.
- Deliver comprehensive product demonstrations, training programs, and go-live support, independently designing training materials conducting Live In-Person, Virtual and hybrid training for all levels of end users.
- Serve as a subject matter expert for Xsolis's Physician Advisor platform.
- Serve as a liaison to our Product Team to drive and create software enhancements
- Collaborate with Director on team objectives and support development of role responsibilities and onboarding new employees through structured training and mentorship
- Contributing to strategic process improvements and large-scale implementation initiatives.
Oncology Program Manager
PharmaCord
02.2021 - 01.2022
- Served as the primary point of contact for a leading biotechnology client, managing their Pharmaceutical HUB program and operational inquiries while driving timely issue resolution.
- Led implementation and ongoing management of client-specific business rules to ensure operational alignment for our Served as the primary point of contact for a leading biotechnology client, managing program and operational inquiries while driving timely issue resolution.
- Led implementation and ongoing management of client-specific business rules to ensure operational alignment with patient assistance program for accuracy, and optimization.
- Prepared, analyzed, and presented client-specific operational results, delivering data-driven insights through Quarterly Business Reviews to support strategic decision-making.
- Provided direct oversight and leadership of the Oncology Care Manager team, driving performance to consistently meet and exceed established KPIs.
- Developed and delivered Care Manager training materials to promote best-practice decision-making according to patient assistance criteria, to assure consistency among Care Managers.
- Prepared, analyzed, and presented client-specific operational results, delivering data-driven insights through Quarterly Business Reviews to support strategic decision-making.
- Provided direct oversight and leadership of the Oncology Care Manager team, driving performance to consistently meet and exceed established KPIs.
Humana Cancer Program Manager
Humana Insurance Company
12.2010 - 01.2021
- Lead a telephonic Oncology Care Management team of 10 registered nurses, driving measurable performance improvements, including increasing patient engagement from 35% to over 53% and improving ongoing patient connections.
- Designed and implemented a clinical assessment tool to better identify patient needs, with a focus on side-effect management, oncology treatment support, and social determinants of health (SDoH).
- Address complex oncology drug benefit and coverage barriers through daily collaboration with internal teams, providers, and external programs to improve member outcomes and satisfaction.
- Developed a virtual training and onboarding system for new hires; streamlined and updated team workflows, policies, and procedures to improve efficiency and consistency.
- Serve as a subject matter expert in the development of nurse care plans and the build of two electronic medical record documentation systems.
Registered Nurse
Norton Cancer Institute and Jewish Hospital
10.2006 - 12.2010
- Experienced Registered Nurse with 9 years of diverse clinical and leadership experience across Oncology Infusion, Transplant ICU, Recovery Room, and inpatient services within a Critical Access Hospital.
- Proven ability to deliver high-acuity, patient-centered care while managing complex treatment regimens and post-operative recovery.
- Demonstrated leadership as an Inpatient Services Manager, overseeing clinical operations, staff development, and quality outcomes in resource-limited settings.
Education
Bachelor of Science - Nursing
Indiana University, Southeast
New Albany, IN06-1998
Skills
Clinical Consulting and Training
Clinical Workflow analysis, design and optimization
End to end software Implementation
Go-Live planning, execution and support
Product feedback and enhancement recommendations
Engagement with multi-site healthcare systems and key clinical, operational, and executive stakeholders
EMR, Excel, Word, Power Point, Confluence, JIRA
Accomplishments
3 Promotions in 3 years while at Xsolis
Certification
Oncology Certified Nurse (OCN)
Timeline
Senior Clinical Implementation Consultant
Xsolis
03.2022 - Current
Oncology Program Manager
PharmaCord
02.2021 - 01.2022
Humana Cancer Program Manager
Humana Insurance Company
12.2010 - 01.2021
Registered Nurse
Norton Cancer Institute and Jewish Hospital
10.2006 - 12.2010
Bachelor of Science - Nursing
Indiana University, Southeast