Tonya Giuliani
Kissimmee,FL
Summary
Self-starting professional with 17 years of experience in the metals industry, with a focus on stainless steel. Expert in sales, purchasing, inventory control and client relations with proven success streamlining processes for improved business growth. Dedicated to detailed, accurate and quality work.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Account Manager
AA Metals Inc.
06.2023 - Current
- Extensive knowledge of stainless steel, aluminum and carbon steel flat roll and long products/extrusions.
- Attends monthly sales meetings and quarterly sales trainings.
- Cultivates long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
- Coordinates cross-departmental efforts to execute successful expansion into stainless steel and carbon steel products
- Monitors industry trends to provide informed recommendations on company's stainless steel stocking program and price offerings
- Actively participates in networking events within the industry, expanding professional connections and generating leads.
Account Manager
Global Stainless Steel Inc.
10.2016 - 06.2023
- Positions previously held: Production Manager, Plant Manager, Project Manager, Customs Compliance/Logistics
- Negotiated prices, terms of sale and contracts with both customer and domestic/overseas suppliers.
- Oversaw all aspect of the supply chain process from order placement to final delivery of goods.
- Researched possible sources and qualify new suppliers for prospective program business
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve personal and company goals.
- In charge of imports into the US market, whether via ocean or land freight. Managed 232 Exclusion applications and worked with both the company's customs broker and US Customs and Border Protection in order to resolve and issues in a timely and cost effective manor.
- Coordinated all land freight for the company's North American operations
- Trained global team on internal system supports and implementation plans.
- Provided inventory control for all third-party warehouses and managed material, repair, and operations cost control initiatives with all indirect purchase vendors.
- Coordinated all outside value-added processes with third-party vendors. Determined work processes required, negotiated pricing with all vendors, and expedited open orders.
- As Plant Manager, managed production facility, including 15 employees and ensured all production deadlines were met and Occupational Health &Safety standards were adhered to.
Inventory Control Co-Ordinator
Venture Steel Inc.
05.2015 - 10.2016
- Position previously held: Purchasing Agent
- Resolved inventory discrepancies by investigating variances and working closely with other departments for accurate recordkeeping.
- Assisted in the development of new inventory management strategies, resulting in improved organization and cost reduction.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
- Maintained consistent email communication with domestic/overseas mills and other suppliers to confirm and track orders and verify price revisions on purchase orders.
- Performed monthly reconciliation of open purchasing orders.
- Performed monthly contract reviews with Account Managers to determine customer usage / forecasts and re-application of obsolete program inventory if necessary
Inside Sales Representative
Global Stainless Steel Inc.
04.2007 - 05.2013
- Previous positions held: Finance Administrator, Logistics Coordinator, Marketing.
- Answered customers' questions regarding products, prices and availability.
- Managed friendly and professional customer interactions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Wrote sales contracts for orders obtained and submitted orders for processing.
- Set up new accounts, established customer credit, and set up payment methods.
Education
Bachelor of Arts - English Language And Literature
University of Western Ontario
London, ONSkills
- Verbal and Written Communication
- Customer Relationship Management (CRM)
- Product Development
- Vendor Management
- Time Management
- Data Analytics
Affiliations
- Association of Women in the Metal Industries
- SMU NextGen Metals Community
Certification
- Stainless Steel Specialist – Intermediate Certification, International Stainless Steel Forum
- Supply Chain Management Fundamentals – Certificate, University of Waterloo Continuing Studies
Timeline
Account Manager
AA Metals Inc.
06.2023 - Current
Account Manager
Global Stainless Steel Inc.
10.2016 - 06.2023
Inventory Control Co-Ordinator
Venture Steel Inc.
05.2015 - 10.2016
Inside Sales Representative
Global Stainless Steel Inc.
04.2007 - 05.2013
Bachelor of Arts - English Language And Literature
University of Western Ontario
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