Open To Work
Tonya Glenn
Evansville,IN
Work Preference
Desired Job Title
Lyft DriverFood Delivery DriverCleaner/MerchandiserCashier Team LeadCNAWork Type
Full TimeContract WorkGig WorkVolunteerLocation Preference
On-SiteRemoteLocation: Evansville, IN, US
Open to relocation: Yes
Salary Range
0/hr - 1000/hrSummary
Reliable professional known for exceptional problem-solving and customer service. Versatile background includes roles in transportation, delivery, and facility maintenance. Ready to leverage strengths in teamwork and adaptability to support operational success.
Overview
22
22
years of professional experience
Work History
Lyft Driver
Lyft Driver Hub
11.2023 - Current
- Provided safe and efficient transportation services to passengers across diverse routes.
- Demonstrated excellent customer service by addressing passenger inquiries and concerns promptly.
- Maintained vehicle cleanliness and performed routine inspections to ensure operational safety.
- Utilized navigation apps to optimize route planning and minimize travel time for riders.
- Adapted quickly to changing traffic conditions, ensuring timely arrivals at destinations.
Food Delivery Driver
DoorDash
01.2020 - 03.2026
- Delivered food orders efficiently while ensuring customer satisfaction and timely service.
- Navigated routes using GPS technology to optimize delivery times and reduce delays.
- Managed multiple deliveries simultaneously, prioritizing urgent requests for improved service levels.
- Communicated proactively with customers regarding order status and any potential delays.
- Maintained vehicle cleanliness and compliance with safety regulations to enhance operational efficiency.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Collaborated with restaurant staff to confirm order accuracy before delivery.
- Adhered to safety guidelines and traffic regulations, ensuring the safe transport of food items.
- Maintained accurate documentation of delivery logs, order information and customer contact details to enable tracking history and maintain accurate records.
- Increased repeat business by providing friendly and professional service to customers.
Cleaner/Merchandiser
Shiftsmart
03.2022 - 02.2025
- Maintained cleanliness and organization in facilities to meet health and safety standards.
- Operated cleaning equipment efficiently to ensure thorough sanitation of all areas.
- Trained new staff on proper cleaning techniques and safety protocols for optimal performance.
- Developed and implemented cleaning schedules that improved workflow efficiency.
- Monitored inventory levels of cleaning supplies, coordinating restocks as necessary.
- Conducted regular inspections to identify areas needing additional attention or improvement.
- Collaborated with team members to enhance overall service quality and efficiency.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Emptied trashcans and transported waste to collection areas.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Responded promptly to urgent cleaning requests, ensuring timely resolution of issues.
- Fostered safer work environment by promptly addressing spills and potential hazards.
Cashier Team Lead
Fastbreak Marathon
10.2016 - 10.2018
- Supervised cashier team, ensuring efficient transaction processes and exceptional customer service.
- Trained new cashiers on point-of-sale systems and company policies, enhancing team performance.
- Monitored cash handling procedures, maintaining accuracy in daily cash reports and reconciliations.
- Implemented workflow improvements, reducing wait times during peak hours and increasing customer satisfaction.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Processed both cash and card purchases and returns.
- Trained team members on cash register operation and cash handling.
- Developed strong relationships with repeat customers through friendly service interactions.
- Increased customer loyalty and retention.
- Operated POS cash register and equipment to collect payments.
- Quickly and accurately counted drawers at start and end of each shift.
- Assisted with merchandising tasks as needed to maintain store appearance standards and promote product visibility.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
CNA
Washington Nursing Center
01.2004 - 02.2009
- Provided direct patient care, assisting with daily living activities and promoting comfort.
- Monitored vital signs, documenting changes to ensure timely interventions by nursing staff.
- Collaborated with healthcare team to develop and implement individualized care plans for residents.
- Trained and mentored new staff on best practices in patient care and safety protocols.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Administered medications as prescribed, ensuring compliance with regulatory guidelines and protocols.
- Actively participated in resident assessments, identifying needs and suggesting improvements in care delivery.
- Assisted in maintaining cleanliness and organization of patient environments to enhance safety standards.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Education
GED -
Associate of Science - Nursing
Associate of Applied Science - Pharmaceutical Marketing And Management
Skills
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Dependable and reliable
- Dependable and trustworthy
Timeline
Lyft Driver - Lyft Driver Hub
11.2023 - Current
Cleaner/Merchandiser - Shiftsmart
03.2022 - 02.2025
Food Delivery Driver - DoorDash
01.2020 - 03.2026
Cashier Team Lead - Fastbreak Marathon
10.2016 - 10.2018
CNA - Washington Nursing Center
01.2004 - 02.2009
Vincennes University - GED,
Vincennes University - Associate of Science, Nursing
Ultimate Medical Academy - Associate of Applied Science, Pharmaceutical Marketing And Management