Tonya GOLSON
AIKEN,SC
Summary
Compassionate patient care assistant focused on improving patient experiences through tailored care plans and strong communication skills. Expertise in monitoring vital signs and advocating for patient needs, ensuring comfort, dignity, and safety. Proven ability to enhance patient satisfaction in diverse healthcare settings.
Overview
1
1
Certification
25
25
years of professional experience
Work History
Patient Care Assistant
Williams Family
05.2026 - Current
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to healthcare providers without delay.
- Coordinated medication schedules to enhance adherence to treatment plans.
- Developed individualized care plans with multidisciplinary teams to address patient needs.
- Provided education on health conditions and treatment options for informed decision-making.
- Delivered emotional support during challenging moments to foster trust and rapport.
- Implemented infection control protocols, effectively reducing illness transmission in home settings.
- Maintained organized living spaces to promote patient well-being and safety.
Patient Care Assistant
PHILLIPS FAMILY
06.2019 - 07.2026
- Promoted positive patient experiences through active listening and empathy.
- Monitored vital signs, promptly reporting changes to healthcare team.
- Assisted nurses in daily care tasks to ensure timely medical support.
- Facilitated communication between patients, families, and healthcare staff to address concerns.
- Supported patient mobility with assistive devices and proper body mechanics.
- Collected patient medical information for accurate health records and documentation.
- Trained new staff on patient care best practices and safety protocols.
- Contributed to a clean environment by maintaining hygiene of patient rooms and common areas.
Quality Control Inspector
Nephron Pharmaceuticals Corporationn
Columbia, South Carolina
09.2009 - 06.2019
- Executed thorough visual inspections of pharmaceutical products for quality compliance.
- Utilized electronic tracking systems to document inspection results effectively.
- Engaged with production teams to address and resolve quality issues swiftly.
- Conducted routine testing on raw materials and finished products for assurance of quality.
- Trained new inspectors on established quality control protocols and procedures.
- Contributed to the development of quality control documents and standard operating procedures.
- Participated in internal audits, ensuring compliance with regulatory standards.
- Oversaw production processes, verifying adherence to quality standards and documenting results.
Dispatcher
Palmetto Ambulance Service
Aiken, South Carolina
03.2002 - 02.2008
- Managed emergency response coordination for multiple medical incidents, ensuring effective actions.
- Collaborated with medical personnel and first responders to facilitate communication during emergencies.
- Oversaw radio communications to guarantee timely dissemination of critical information.
- Maintained precise records of dispatch calls and service requests for accountability.
- Conducted training for new dispatch staff on standard operating procedures and best practices.
- Regularly reviewed and updated emergency response plans for optimal performance.
- Handled significant call volumes while ensuring accuracy in all data entries.
- Addressed and resolved customer complaints concerning service issues or delays efficiently.
Education
CMA -
University of South Carolina Aiken
Aiken, SCSkills
- Vital signs monitoring
- Patient care and safety
- Medication administration
- Hygiene education
- Medical terminology
- Verbal communication
- Team collaboration
- End-of-life support
- ADL assistance
- Specimen collection
Accomplishments
- Recognized for outstanding dedication to patient care.
- Recognized for going above and beyond the call of duty.
- Supervised team of 5 staff members.
Certification
- CMT - Certified Medication Technician
- NCPCT - Patient Care Technician
- Certified medical assistant, USCAiken - 6months
Education
Medical Technology
Languages
- English
- Spanish
Timeline
Patient Care Assistant
Williams Family
05.2026 - Current
Patient Care Assistant
PHILLIPS FAMILY
06.2019 - 07.2026
Quality Control Inspector
Nephron Pharmaceuticals Corporationn
09.2009 - 06.2019
Dispatcher
Palmetto Ambulance Service
03.2002 - 02.2008
CMA -
University of South Carolina Aiken