Seeking advancement to a non-clinical role utilizing strong administrative skills in a corporate setting. Applying educational background to optimize processes, enhance customer service, and handle responsibilities professionally.
Overview
13
13
years of professional experience
1
1
Certification
Work History
PRE-OP
WakeMed Hospital- Raleigh Campus
01.2019 - Current
Serves as the first point of contact for Pre-Op patients while fielding questions as they relate to the surgery department.
Ensures all patient schedules are correct through detail-orientated validation while entering patient demographic and insurance information into the EPIC medical system in a timely manner.
Cross trained to fill in and effectively perform triage level care to patients.
Pre-Op Triage duties consist of preparing exam rooms and equipment for each appointment, taking vital signs, and preparing patients for treatment.
Understands HIPAA requirements and conducts clinical and business processes that ensure patient privacy as a priority.
CICU SECRETARY/ NURSING ASSISTANT
WakeMed Hospital- Raleigh Campus
03.2015 - 01.2019
Provide appropriate secretarial support to patients, families, and various professional staff to ensure efficient customer-oriented services are rendered.
Support multiple physicians by processing and disseminating data to include patient vital signs, glucose readings, while assisting patients with all ADLs.
CENTRAL SUPPLY MANAGER
Barbour Court Nursing & Rehab
07.2013 - 02.2015
Responsible for preparing, storing, and distributing equipment and supplies needed to ensure uninterrupted service to patients.
Monitored monthly spending and participated in an effective cost saving process.
Applied and maintained the sterilization of medical supplies, while maintaining accurate inventory records.
MEDICAL ASSISTANT
Eastern Carolina Medical Center
11.2012 - 07.2013
Worked alongside various doctors, PAs, nurses, and technicians in the medical office by providing care to patients under the supervision of the office leaders.
Prepared equipment and medical supplies necessary for various medical procedures (Pap smear, medication administration and etc). Gained experience with sterilization procedures.
Education
Bachelor of Arts - Business Administration with Human Resource Management Concentration
Strayer University
03.2022
Associates of Applied Science - undefined
ECPI University
Raleigh, NC
02.2012
Skills
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Google Suite (Docs, Sheets, Slides)
EPIC medical system data entry proficient
Active listening and clear communication skills
Efficient multi-tasker with effective problem-solving skills
Friendly, positive attitude
Teamwork and collaboration
Customer service
Certification
Basic Life Support American Heart Association June 2015-June 2017
Timeline
PRE-OP
WakeMed Hospital- Raleigh Campus
01.2019 - Current
CICU SECRETARY/ NURSING ASSISTANT
WakeMed Hospital- Raleigh Campus
03.2015 - 01.2019
CENTRAL SUPPLY MANAGER
Barbour Court Nursing & Rehab
07.2013 - 02.2015
MEDICAL ASSISTANT
Eastern Carolina Medical Center
11.2012 - 07.2013
Bachelor of Arts - Business Administration with Human Resource Management Concentration