Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tonya Greene

Raleigh,NC

Summary

Seeking advancement to a non-clinical role utilizing strong administrative skills in a corporate setting. Applying educational background to optimize processes, enhance customer service, and handle responsibilities professionally.

Overview

13
13
years of professional experience
1
1
Certification

Work History

PRE-OP

WakeMed Hospital- Raleigh Campus
01.2019 - Current
  • Serves as the first point of contact for Pre-Op patients while fielding questions as they relate to the surgery department.
  • Ensures all patient schedules are correct through detail-orientated validation while entering patient demographic and insurance information into the EPIC medical system in a timely manner.
  • Cross trained to fill in and effectively perform triage level care to patients.
  • Pre-Op Triage duties consist of preparing exam rooms and equipment for each appointment, taking vital signs, and preparing patients for treatment.
  • Understands HIPAA requirements and conducts clinical and business processes that ensure patient privacy as a priority.

CICU SECRETARY/ NURSING ASSISTANT

WakeMed Hospital- Raleigh Campus
03.2015 - 01.2019
  • Provide appropriate secretarial support to patients, families, and various professional staff to ensure efficient customer-oriented services are rendered.
  • Support multiple physicians by processing and disseminating data to include patient vital signs, glucose readings, while assisting patients with all ADLs.

CENTRAL SUPPLY MANAGER

Barbour Court Nursing & Rehab
07.2013 - 02.2015
  • Responsible for preparing, storing, and distributing equipment and supplies needed to ensure uninterrupted service to patients.
  • Monitored monthly spending and participated in an effective cost saving process.
  • Applied and maintained the sterilization of medical supplies, while maintaining accurate inventory records.

MEDICAL ASSISTANT

Eastern Carolina Medical Center
11.2012 - 07.2013
  • Worked alongside various doctors, PAs, nurses, and technicians in the medical office by providing care to patients under the supervision of the office leaders.
  • Prepared equipment and medical supplies necessary for various medical procedures (Pap smear, medication administration and etc). Gained experience with sterilization procedures.

Education

Bachelor of Arts - Business Administration with Human Resource Management Concentration

Strayer University
03.2022

Associates of Applied Science - undefined

ECPI University
Raleigh, NC
02.2012

Skills

  • Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Google Suite (Docs, Sheets, Slides)
  • EPIC medical system data entry proficient
  • Active listening and clear communication skills
  • Efficient multi-tasker with effective problem-solving skills
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service

Certification

Basic Life Support American Heart Association June 2015-June 2017

Timeline

PRE-OP

WakeMed Hospital- Raleigh Campus
01.2019 - Current

CICU SECRETARY/ NURSING ASSISTANT

WakeMed Hospital- Raleigh Campus
03.2015 - 01.2019

CENTRAL SUPPLY MANAGER

Barbour Court Nursing & Rehab
07.2013 - 02.2015

MEDICAL ASSISTANT

Eastern Carolina Medical Center
11.2012 - 07.2013

Bachelor of Arts - Business Administration with Human Resource Management Concentration

Strayer University

Associates of Applied Science - undefined

ECPI University
Tonya Greene