Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tonya Harris

Baltimore,MD

Summary

Resourceful and dedicated Community Detention Officer with motivational leadership, training and employee supervision experience. Sixteen years in corrections and law enforcement.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Community Detention Officer III

Department Juvenile Justice
Baltimore, MD
09.2007 - Current
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Participated in team-building activities to enhance working relationships.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Carried out day-to-day duties accurately and efficiently.

Shafer House Substance Abuse Treatment Center

Department Juvenile Services
Baltiomre, MD
11.2005 - 09.2007
  • Successfully maintained clean, valid driver's license and access to reliable transportation.
  • Improved operations through consistent hard work and dedication.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment

Resident Advisor II

Charles H. Hickey School (Djs)
Baltimore, MD
08.2001 - 09.2005

Maintain An Accurate Count Of Each Respondent And All Movements In A Legal Log Book, Transport Respondent's To Assigned Locations School, Cafeteria, Gym, Nurse Station. Court etc... Counsel And Supervise In A Safe Setting, Ascertain Respondent's Are Following The Rules And Guidelines Of The Program.

Education

High School Diploma -

Northern High School
2201 Pinewood Avenue Baltimore, MD 21214
06.1992

Skills

    Morgan State Occupational Skills Training Program

    Received Geriatric Nursing Assistant Certificate, June 2001

Certification

Certificate: CPR / AED / First Aid

ID# 6C3C4F12 Received: 10-12-2021

Timeline

Community Detention Officer III

Department Juvenile Justice
09.2007 - Current

Shafer House Substance Abuse Treatment Center

Department Juvenile Services
11.2005 - 09.2007

Resident Advisor II

Charles H. Hickey School (Djs)
08.2001 - 09.2005

High School Diploma -

Northern High School
Tonya Harris