Tonya Hauert

• Hired as entry level investigator and successfully completed required milestones to receive annual promotions.
• Conducted thorough investigations into workplace discrimination complaints, ensuring adherence to federal regulations.
• Analyzed case files and evidence to determine validity of claims, enhancing overall case accuracy.
• Collaborated with legal teams to prepare findings for mediation and litigation processes, supporting fair resolutions.
• Developed detailed reports summarizing investigation outcomes, promoting transparency and accountability within the agency.
• Mentored junior investigators on effective interviewing techniques, fostering skill development in investigative practices and on drafting an effective report.
• Engaged with community stakeholders to raise awareness of equal employment rights, strengthening public outreach efforts.
• Led training sessions for staff on compliance standards and investigative protocols, reinforcing organizational
• Conducted thorough face-to-face interviews with employers, families, neighbors, friends, and suspects, and documented investigative findings.
• Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
• Interviewed and interrogated those suspected of harassment or disparate treatment.

• Collaborated efficiently within team settings while also excelling independently.
• Collected feedback and concerns from veterans regarding healthcare services.
• Handled payment processing for healthcare copays from military veterans.
• Investigated issues related to missing or late medications.
• Supported eligible veterans in navigating healthcare applications with the Department of Veterans Affairs.
• Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.

Graduated with 3.9 GPA.