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Tonya Hicks
Bargersville,IN
Work Preference
Summary
Dynamic professional with extensive experience in client education and sales conversion at Pure Barre. Proven success in membership management and customer relationship management, consistently exceeding performance goals. Skilled in coordinating marketing initiatives and fostering community engagement, enhancing client experiences and driving business growth.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Front Desk and Client Experience Associate
Pure Barre
01.2020 - Current
- Meet or exceed monthly sales and conversion goals
- Educated clients on class packages, memberships, and promotions to enhance client understanding and engagement
- Followed up with leads, trial clients, and inactive members to nurture relationships and encourage re-engagement
- Supported local marketing initiatives and community outreach to strengthen community connections and brand presence
Professional Educator As Teacher
Center Grove Community School Corporation
01.1997 - Current
- 1997-1999 First Grade Teacher (Center Grove Elementary School)
- Facilitated engaging learning experiences for sixth grade students, fostering academic growth and collaboration.
- Created dynamic learning environments for fourth grade students, promoting critical thinking and teamwork.
- 2005-2019 Fourth Grade Teacher (Sugar Grove Elementary School)
- Developed and implemented strategies for enriching student learning through professional training as ENRICH classroom teacher.
- 2019-Present Fourth Grade Teacher (Walnut Grove Elementary School)
Professional Educator As Teacher
Indianapolis Public Schools
01.1993 - 01.1997
- Designed and implemented engaging lesson plans that fostered student learning and development in first grade.
- Developed and executed curriculum activities that enhanced student understanding and performance in second grade.
- Developed and implemented engaging lesson plans for diverse learners.
- Collaborated with colleagues to enhance curriculum and instructional strategies.
- Facilitated professional development workshops for staff on best teaching practices.
Education
Bachelor of Science Degree - Elementary Education
Ball State University
Muncie, IN05-1992
Skills
- Sales conversion
- Customer relationship management
- Sales conversion
- Lead generation
- Membership management
- Marketing support
- Client education
- Sales conversion
Community Leadership
Girls on the Run, Board Member, 2019-2020, Coach, 2016-2020
References
- Heather Gant, Principal, Walnut Grove Elementary School, ganth@centergrove.k12.in.us
- LaRenda Peterson, Instructional Coach, Maple Grove Elementary School, petersonl@centergrove.k12.in.us
- Amanda Shotts, Teacher, Walnut Grove Elementary School, shottsa@centergrove.k12.in.us
Professional Development
Developed and led district-wide Professional Development sessions on Lucy Calkins' Writing Project, Dinah Zikes' Foldables (kinesthetic graphic organizers), and Reader's Workshop Scope and Sequence., Selected to attend and present at national conferences, including the Lucy Calkins 'Writing Project Institute' at Columbia University, Dinah Zikes' Foldables Conference in San Antonio, Kristina Smekens' 'Comp Con'
Leadership Experience
Center Grove Community School Corporation, Curriculum & Literacy Specialist, Collaborated on the 4th-grade reading curriculum, Served on the Textbook Adoption Committee, Literacy Innovation, Designed interactive literacy workstations, Member of the Literacy Cohort and Literacy Workstations Team to improve student engagement and instructional quality, Building Leadership, Served on the Leadership Teams for both Sugar Grove and Walnut Grove Elementary Schools, Actively participated in the Professional Learning Community Institute, Strategic Planning, Contributed to the Google-U Leadership Team, focusing on corporate and community leadership initiatives
Certification
Professional Educators License-State of Indiana
Timeline
Front Desk and Client Experience Associate
Pure Barre
01.2020 - Current
Professional Educator As Teacher
Center Grove Community School Corporation
01.1997 - Current
Professional Educator As Teacher
Indianapolis Public Schools
01.1993 - 01.1997
Bachelor of Science Degree - Elementary Education
Ball State University