Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager
Tonya Holland

Tonya Holland

Real Estate Agent
Early

Summary

Dynamic real estate professional with a proven track record at Donnie Stegemoller Realtors, excelling in negotiations and client satisfaction. Leveraging strong organizational skills and advanced CRM tools, I consistently streamline transactions and foster lasting client relationships, resulting in increased referrals and repeat business. Active Texas real estate license holder and notary public.

Overview

21
21
years of professional experience

Work History

Real Estate Agent

Donnie Stegemoller Realtors
05.2016 - Current
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Advertised client properties through websites, social media, and real estate guides.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
  • Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
  • Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
  • Provided exceptional support during the negotiation process, advocating for clients'' best interests at all times.
  • Presented purchase offers to sellers for consideration.
  • Streamlined property viewing process with efficient scheduling system, improving client convenience.
  • Utilized advanced CRM tools to manage client interactions efficiently, ensuring timely follow-up and service delivery.
  • Facilitated smooth closing transactions, coordinating between buyers, sellers, and legal representatives.

Office Manager

Donnie Stegemoller Realtors
09.2004 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Enhanced communication within office by implementing centralized digital messaging platform.
  • Improved office operations by automating client correspondence, record tracking and data communications.

Education

No Degree - Real Estate Sales

Champion School of Real Estate
Dallas
10-2013

Bachelor of Science - Criminal Justice

American InterContinental University
Schaumburg, IL
02-2006

Associate of Arts - Business Administration

American InterContinental University
Schaumburg, IL
05-2004

Skills

  • Strong organizational skills
  • Excellent teamwork
  • Highly professional
  • Negotiation
  • Sales closing
  • Contract preparation
  • Tech-Savvy
  • MLS expert
  • Proficient in Microsoft office
  • Active Texas real estate license
  • Notary public
  • Intuit quickbooks expert

Timeline

Real Estate Agent

Donnie Stegemoller Realtors
05.2016 - Current

Office Manager

Donnie Stegemoller Realtors
09.2004 - Current

No Degree - Real Estate Sales

Champion School of Real Estate

Bachelor of Science - Criminal Justice

American InterContinental University

Associate of Arts - Business Administration

American InterContinental University

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