Summary
Overview
Work History
Education
Skills
Assessments
Personal Information
Timeline
Generic

Tonya Humphrey

Gerber,CA

Summary

Customer service professional with 10 years of experience in CashierService and Retail Sales.. Proficient in food handling, meal preparation, and customer service. Skilled iHome Care ; Gas Station Cashier ;Possesses strong communication skills and a commitment to providing excellent customer service.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

6
6
years of professional experience

Work History

Floral Stoker

Costco
Chico, California
02.2025 - 02.2025

For the week of Valentine's Day 10 -15 ,Kept the Floral Department inside of Costco always full of product. Cleaned and maintain the Working Area and Display Area. Maintain fresh and well kept flowers in the display case.

  • Maintained cleanliness and organization of work areas to ensure safety standards.
  • Inspected goods for quality before placement on sales floor or storage areas.
  • Followed safety protocols to minimize risks during material handling tasks.
  • Operated warehouse equipment to move and stack merchandise efficiently.

Cashier/Sales Associate

Super Shoppers Gas and Liquor
Orland, USA
04.2022 - 12.2023
  • Provided exceptional customer service to all gas station customers, ensuring a positive experience
  • Efficiently operated cash register and accurately processed transactions for fuel, food, and merchandise purchases
  • Maintained cleanliness and organization of the gas station store, including restocking shelves and arranging displays
  • Handled customer inquiries regarding products, services, and promotions in a knowledgeable and friendly manner
  • Performed daily cash reconciliations and ensured accurate accounting of sales transactions
  • Adhered to safety regulations when handling hazardous materials such as gasoline or propane tanks
  • Managed lottery ticket sales process according to state regulations while providing excellent customer service during high-demand periods
  • Collaborated with vendors for product deliveries ensuring accuracy of orders received
  • Developed strong knowledge about different types of fuels available at the gas station along with their specifications
  • Ensured compliance with age verification policies when selling restricted products like tobacco or alcohol
  • Maintained clean restroom facilities for customers' comfort by regularly checking and restocking supplies
  • Managed the opening and closing procedures of the gas station store, including cash handling and security protocols
  • Implemented customer loyalty programs to increase repeat business and enhance customer satisfaction

Live-in Caregiver

Diana Boyce
Orland, USA
02.2023 - 09.2023
  • Provided round-the-clock care and support for elderly or disabled individuals as a live-in caretaker
  • Maintained a clean and safe living environment by regularly cleaning and organizing the residence
  • Managed household tasks including meal preparation, grocery shopping, laundry, and light housekeeping duties
  • Scheduled medical appointments and accompanied residents to doctor visits or therapy sessions
  • Provided companionship and emotional support through engaging in conversation, playing games, or accompanying on outings
  • Responded promptly to emergencies or urgent situations by following established protocols for immediate assistance
  • Ensured adherence to dietary restrictions by planning nutritious meals based on individual dietary needs or recommendations from healthcare providers
  • Assisted with mobility devices such as walkers or wheelchairs when necessary
  • Implemented fall prevention strategies by removing hazards within the living space
  • Demonstrated empathy towards individuals facing challenges due to illness or disability
  • Aided in maintaining mental stimulation through engaging activities like puzzles or reading materials
  • Managed inventory of medical supplies, groceries, and household items to ensure availability at all times

Gas Station Attendant/Cashier

Speedway/7-ELEVEN
Orland, USA
06.2021 - 04.2022
  • Provided excellent customer service to all gas station patrons, ensuring a positive experience
  • Operated cash register and accurately processed transactions for fuel, food, and merchandise purchases
  • Performed regular inspections of the gas station premises to maintain cleanliness and safety standards
  • Managed inventory of convenience store items, including snacks, beverages, and automotive supplies
  • Maintained knowledge of current promotions, discounts, and loyalty programs to effectively communicate them to customers
  • Handled customer inquiries regarding products, services, or general information about the gas station
  • Safely handled hazardous materials such as gasoline in accordance with industry regulations and guidelines
  • Demonstrated strong problem-solving skills by resolving customer complaints or issues promptly and satisfactorily
  • Frequently checked restroom facilities for cleanliness and restocked necessary supplies as needed
  • Demonstrated proficiency in handling cash accurately without errors or discrepancies
  • Cultivated a friendly atmosphere by greeting customers warmly upon arrival at the gas station
  • Possessed extensive knowledge of different types of fuel grades available at the gas station
  • Ensured compliance with health codes by regularly cleaning food preparation areas and equipment
  • Maintained a clean and organized work area, including the gas station counter and convenience store displays

Medical Screener

The Plus Group
Corning, USA
02.2019 - 01.2020
  • Conducted health screenings and preventive health checks for early detection of diseases or risk factors Screener workers before they entered and started work. Checked temperature, asked medical questions.

Education

GED -

Los Molinos, CA

Skills

  • Busser
  • Packaging
  • Cleaning Experience
  • Cooking
  • Kitchen Experience
  • Food Handling
  • Meal Preparation
  • Cash Handling
  • Food Preparation
  • Food Safety
  • Serving Experience
  • Microsoft Word
  • Cashiering
  • Food Service
  • Retail Sales
  • Inventory Control
  • Floral arrangement
  • Product display
  • Cash handling
  • Effective communication
  • Problem solving
  • Team collaboration
  • Attention to detail

Assessments

  • Home health aide skills, Proficient, 11/01/24
  • Cooking skills: Basic food preparation, Proficient, 10/01/24
  • Sales skills, Proficient, 10/01/24
  • Food safety, Proficient, 10/01/24
  • Work style: Reliability, Proficient, 11/01/24

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Timeline

Floral Stoker

Costco
02.2025 - 02.2025

Live-in Caregiver

Diana Boyce
02.2023 - 09.2023

Cashier/Sales Associate

Super Shoppers Gas and Liquor
04.2022 - 12.2023

Gas Station Attendant/Cashier

Speedway/7-ELEVEN
06.2021 - 04.2022

Medical Screener

The Plus Group
02.2019 - 01.2020

GED -

Tonya Humphrey