TONYA HUSSEY-MURRAY
Bronx,NY
Summary
An experienced highly motivated individual who has achieved great success within the NYC Metropolitan Transportation Authority over the past 25 years. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
27
27
years of professional experience
Work History
Assistant Train Dispatcher/ Supervisory Timekeeping
MTA/New York City Transit-NYC
04.2017 - 06.2024
- Under general supervision, assist in dispatching MTA New York City Transit trains in an assigned sector; electronically and manually check the times of arrival and departure of all trains
- Record and maintain all related records
- Enter departure and arrivals times and names of crews and cars numbers on train sheets
- Keep records of car mileage and of cars due for inspection
- Process all leave of absences, FMLA, Sick, Vacations, DIF, Jury Duty.
Conductor
MTA/New York City Transit-NYC
04.2010 - 04.2017
- Under supervision, are responsible for safe, timely and proper operation of MTA New York City Transit's trains in customer, yard and work train service
- In customer service, they open and close doors, make proper announcements to customers and set up the automatic announcement system
- While in road service.
Station Agent/ TimeKeeping Supervisor
MTA/ New York City Transit - Brooklyn
06.2003 - 04.2010
- Responsible for sorting, scanning, and the ID of scannable timecards for processing and transmittal to payroll
- Ensure accurate payroll close and transmissions every two (2) weeks for regular and overtime hours paid
- Train and supervise all new employees in the scannable timekeeping process
- Annual update and distribution of scannable timecards for operating supervisors on all operating lines
- Lead operating supervisor timekeeper on programming and training for new United Timekeeping System (UTS)
- Assist with distribution of Bi- weekly paycheck and KRONOS time and attendance reports
- Coordinate with other departments regarding payroll processes and associated activities
- Maintain files of timecards and all related payroll reports.
Station Agent
MTA/New York City Transit - NYC
07.2000 - 06.2003
- Provide Knowledgeable, accurate and articulate directions with professional and courteous customer service to all mass-transit customers
- Provide solutions for customer concerns, problems and complaints
- Make exact fare sales, Metro cards and tokens
- Accurately remitting funds at the close of tour.
Station Cleaner
MTA/New York City Transit - NYC
10.1997 - 07.2000
- Clean and sanitize all locations throughout the NYC transit subways
- Cleaned bathrooms, token booths, trash receptacles, turnstiles, handrails and benches
- Provided accurate and articulate directions with professional and courteous customer service to all mass-transit customers.
Education
GED -
High School Equivalency Diploma - Brooklyn, NY
06.1997
Skills
- Timekeeping
- Problem solving
- Payment Distribution
- Answering phones
- Maintaining Files
- Data Entry
- Safety awareness
- System monitoring
- Route Planning
- Incident Reporting
- Train Scheduling
- Service planning
- Database updates
- Verifying coverage
Timeline
Assistant Train Dispatcher/ Supervisory Timekeeping
MTA/New York City Transit-NYC
04.2017 - 06.2024
Conductor
MTA/New York City Transit-NYC
04.2010 - 04.2017
Station Agent/ TimeKeeping Supervisor
MTA/ New York City Transit - Brooklyn
06.2003 - 04.2010
Station Agent
MTA/New York City Transit - NYC
07.2000 - 06.2003
Station Cleaner
MTA/New York City Transit - NYC
10.1997 - 07.2000
GED -
High School Equivalency Diploma - Brooklyn, NY