Tonya Jones
Miami,FL
Summary
High performing professional with a passion for healthcare. Sixteen years of experience impacting positive organizational out comes through communication, customer service, and time management skills. Confident in the ability to collaborate with cross functional teams to solve complex high- stake problems. Committed to continuous improvement and contributing to team success.
Overview
17
17
years of professional experience
Work History
Technical Biopsy Assistant
Baptist Health Of South Florida
07.2023 - Current
- Obtained informed consents and recorded drug allergies before administering pre-procedure medications.
- Prepares, organizes, and monitors the sterile field environment under the direction of a radiologist and registered imaging technologist for assigned biopsy procedures.
- Responsible for setting up the procedure rooms: Stereotactic, Ultrasound, MRI-guided biopsies, and wire needle localization.
- Maintains equipment and supply inventory to ensure optimal safety, efficiency, and timely response to patient care needs within the department.
- Assist the radiologist and technologist as needed
Endoscopy Technician/Patient Care Technician
Jackson Health System, JMH
03.2019 - 02.2023
- Compile paperwork related to the patient, assess their eligibility for particular services, communicate with the insurance provider, and track the progress.
- Utilize CPT and ICD-9 codes appropriately.
- Increased accuracy of insurance verification, ensuring compliance with both provider and insurer requirements.
- Prepared rooms for endoscopic procedures according to established protocols.
- Maintained endoscopy equipment, including cleaning, sterilizing and troubleshooting.
- Assisted in the training of new staff members on proper operation of endoscopic equipment.
- Performed patient care duties including monitoring vital signs and administering medications.
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
Clinical Partner
Baptist Health South Floria
02.2008 - 05.2020
- Highly trained in Maternity, NICU, women's services, pre/post partum.
- Streamlined patient admission processes by accurately collecting medical histories and verifying insurance information for c-sections and new patients.
- Facilitated smooth discharges for patients transitioning from hospital to home; provided essential health education to promote continued recovery.
- Improved patient satisfaction by providing compassionate care during daily activities such as bathing, dressing, and feeding.
- Conducted thorough physical assessments on incoming patients to gather baseline data for clinicians'' evaluation.
Education
High School Diploma -
Miami Southridge Senior High School
Miami, FLSkills
- Data Entry
- Teamwork
- Data Confidentiality
- Multi-Line Phone Systems
- Microsoft Office Suite
- Time Management
Timeline
Technical Biopsy Assistant
Baptist Health Of South Florida
07.2023 - Current
Endoscopy Technician/Patient Care Technician
Jackson Health System, JMH
03.2019 - 02.2023
Clinical Partner
Baptist Health South Floria
02.2008 - 05.2020
High School Diploma -
Miami Southridge Senior High School
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