Tonya Jones
Bay Minette,Alabama
Summary
Dedicated school bus driver with a strong focus on safety management and customer service. Skilled in vehicle inspections and managing student behavior to ensure a positive and secure transit experience.
Overview
30
30
years of professional experience
Work History
School Bus Driver
Baldwin County Board of Education
Bay Minette, Alabama
01.2025 - Current
- Conducted pre-trip inspections to ensure vehicle safety and functionality.
- Assisted students in boarding and exiting the bus safely and efficiently.
- Managed student behavior to maintain a positive and safe environment during transit.
- Operated school bus following established safety protocols and traffic regulations.
Customer Service Rep
Hertz Car Rental
Mobile, Alabama
07.2025 - 07.2025
- Assisted customers with vehicle rentals and returns at Hertz Car Rental.
- Provided information on rental policies and procedures to ensure clarity.
- Processed reservations and payments using company software efficiently.
- Addressed customer inquiries and resolved issues in a timely manner.
Cargo Ramp Agent
FedEx
Mobile, Alabama
11.2006 - 06.2009
- Operated cargo loading equipment to safely transfer packages onto aircraft.
- Inspected cargo for damage and ensured compliance with safety regulations.
- Coordinated with flight crews to manage timely cargo processing.
- Maintained accurate records of shipments and inventory throughout the shift.
Corporate Security Specialist
FedEx
Oakland, California
07.1996 - 11.2006
- Conducted security assessments for corporate facilities and events.
- Developed and implemented security protocols and procedures.
- Monitored surveillance systems to detect security breaches or incidents.
- Coordinated with local law enforcement on emergency response plans.
- Trained staff on safety measures and emergency procedures.
- Investigated security incidents and compiled detailed reports.
- Reviewed access control systems to ensure compliance with policies.
- Investigated incidents involving theft, vandalism or unauthorized access.
- Maintained accurate records of access control logs, incident reports and other relevant documentation.
- Provided physical protection for corporate facilities, personnel and assets.
Education
General Studies
Oakland Technical High School
Oakland, CA06-1988
Skills
- Vehicle inspection
- Safety protocol adherence
- Route planning
- Incident reporting
- Emergency response training
- Customer relationship management
Timeline
Customer Service Rep
Hertz Car Rental
07.2025 - 07.2025
School Bus Driver
Baldwin County Board of Education
01.2025 - Current
Cargo Ramp Agent
FedEx
11.2006 - 06.2009
Corporate Security Specialist
FedEx
07.1996 - 11.2006
General Studies
Oakland Technical High School