Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Tonya Juarez

Otterbein,IN

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive & empathetic attitude. Willingness to take on added responsibilities to meet team goals by using interpersonal skills, excellent time management, and problem-solving skills.

Overview

21
21
years of professional experience

Work History

Blinds & Hardware Specialist

Mitchell Fabrics
08.2016 - Current
  • Coordinated with small business owners/designers on their project needs for hard window treatments. Took into consideration style preferences, material availability, budget, and lead times.
  • Handled all aspects of order entry- accurately relaying information to the manufacturers, reviewing order confirmations, sending order acknowledgements to clients, communicating delays, ship dates, and shipment tracking information.
  • Addressed issues that clients ran into during installation (damage, missing parts, trouble shooting) and warranty issues on older orders.
  • Developed and maintained relationships with clients with great customer service and communication skills.
  • Stayed up to date with industry trends (in terms of styles, materials, & the advancing technology with motorization) via online webinars, accessing the vast resources available through manufacturers, and product meetings with sales reps.

Furniture Specialist

Smith Office
12.2013 - 07.2016
  • Provided design and sales support to the outside sales personnel.
  • Created layouts, specification lists, and quotations, often working one-on-one with the clients on initial presentations, revisions, and closing of the sale.
  • Oversaw all aspects of the ordering process, from order entry with the manufacturer, through to coordinating the installation of the project.
  • Skilled at working independently and collaboratively in a team environment.

Interior Designer/Furniture Sales

Lafayette Office Supply
07.2002 - 12.2013
  • Determined personalized needs, tastes and design preferences through thorough client consultations.
  • Designed floor plans, 3D perspective views, and material recommendations for review and presentation.
  • Managed projects on a large (Purdue University, IU Health Arnett, Franciscan St. Elizabeth) and small scale, from start to finish.
  • Coordinated installation of projects between our installation crew and the end user.
  • Aided in the day-to-day retail operation of the storefront (answering phones, serving walk-in clients.)

Education

Bachelor of Arts - Interior Design

Purdue University
West Lafayette, IN
05.2004

Associate of Arts - Spanish

Purdue University
West Lafayette, IN
05.2004

High School Diploma -

Benton Central High School
Oxford, IN
06.1998

Skills

  • Customer Relations
  • Organizational Skills
  • Collaborative Team Player
  • Customer Communication and Empathy
  • Tracking and Documentation
  • Creative Issue Resolution
  • Microsoft Windows and Office

Accomplishments

2017- Graber Silver Dealer

2018- Graber Gold Dealer

2019- Graber Gold Dealer

2020- Graber Gold Dealer

2021- Graber Gold Dealer

2022- Graber Platinum Dealer

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Blinds & Hardware Specialist

Mitchell Fabrics
08.2016 - Current

Furniture Specialist

Smith Office
12.2013 - 07.2016

Interior Designer/Furniture Sales

Lafayette Office Supply
07.2002 - 12.2013

Bachelor of Arts - Interior Design

Purdue University

Associate of Arts - Spanish

Purdue University

High School Diploma -

Benton Central High School
Tonya Juarez