TONYA KASTEN
St. Petersburg,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
Work History
Proposal Analyst
DecisionHR, Affiliate Of Bankers Financial Group
12.2022 - Current
- Manage multiple proposals simultaneously while meeting deadlines.
- Maintained database systems to track and analyze operational data.
- Collaborated with cross-functional teams to gather necessary information and data for comprehensive proposals.
- Maintained comprehensive database of proposal content, enabling quick retrieval and customization for future submissions.
Sales Assistant
DecisionHR, Affiliate Of Bankers Financial Group
03.2013 - 05.2014
- Document all Agent/Broker inquiries and comments thoroughly and quickly.
- Maintain and organize customer database of over 600 clients nationwide.
- Research and customize service proposals for clients.
- Assist Sales Department as necessary with administrative duties.
- Act as liaison between corporate office, service personnel and clients – increased flow of communication so that problems are resolved quicker.
Benefits Specialist
DecisionHR, Affiliate of Bankers Financial
11.2011 - 02.2013
- Consult with clients and leased employees concerning group benefit plans as well as voluntary products.
- Educate and advise employees on group health plans, voluntary benefits and 401(k) retirement plans.
- Act as liaison between employees and insurance carriers to resolve problems and clarify benefits.
Receptionist/Administrative Assistant
DecisionHR, Affiliate, Bankers
01.2007 - 10.2011
- Provide customer service to employees and clients to answer questions and address complaints; provide verification of employment for state and government agencies.
- Complete other ad hoc duties as assigned by various company associates.
- Properly distributed incoming mail.
Education
Massage Therapy -
Loraine's Academy
St. Petersburg, FLClinical Skin Care Certification -
Florida Career College
Clearwater, FLHigh School Diploma -
Saint Petersburg High School
Saint Petersburg, FLTimeline
Proposal Analyst
DecisionHR, Affiliate Of Bankers Financial Group
12.2022 - Current
Sales Assistant
DecisionHR, Affiliate Of Bankers Financial Group
03.2013 - 05.2014
Benefits Specialist
DecisionHR, Affiliate of Bankers Financial
11.2011 - 02.2013
Receptionist/Administrative Assistant
DecisionHR, Affiliate, Bankers
01.2007 - 10.2011
Massage Therapy -
Loraine's Academy
Clinical Skin Care Certification -
Florida Career College
High School Diploma -
Saint Petersburg High School
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