Brianna Hiebert
Langley ,BC
Summary
Skilled CNC programmer with over eight years of experience in machine setup and quality control. Known for mentoring junior team members and fostering a culture of safety and collaboration. Ready to leverage technical expertise to drive operational efficiency.
Overview
18
18
years of professional experience
Work History
House Cleaner
ZOOM Home Cleaning Experts
Langley, BC
03.2023 - 02.2024
- Executed thorough cleaning protocols to ensure high standards of cleanliness and customer satisfaction.
- Utilized eco-friendly cleaning products to enhance safety and sustainability in residential environments.
- Developed efficient cleaning strategies to optimize time management and service delivery.
- Conducted quality inspections post-cleaning to uphold service excellence and address client feedback promptly.
- Coordinated with clients to tailor services according to specific needs and preferences, enhancing customer loyalty.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
CNC Programmer
Simalex Manufacturing Company
Langley, BC
02.2014 - 06.2022
- Conduct quality control inspections to ensure compliance with engineering standards and tolerances.
- Collaborate with engineering team to troubleshoot and resolve programming issues in real-time.
- Mentor junior CNC programmers on best practices, machine operation, and safety protocols.
- Mentored junior programmers, sharing knowledge of best practices and industry standards in CNC programming.
- Enhanced safety protocols, significantly reducing workplace accidents and promoting culture of safety.
Retail Sales Associate
Army & Navy Stores
Langley, BC
07.2010 - 09.2011
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Managed cash register operations, ensuring accuracy in financial transactions and maintaining organized sales records.
- Trained new team members on store policies and customer service protocols, fostering a collaborative work environment.
- Conducted inventory management, tracking stock levels and assisting in restocking shelves to optimize product availability.
- Greeted customers and helped with product questions, selections, and purchases.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
Debt Collector Agent
Wiggins Adjustments Ltd
Langley, BC
10.2008 - 06.2010
- Managed customer accounts to ensure timely debt recovery and resolution.
- Conducted negotiations with clients to establish payment plans and settlements.
- Utilized collection software to track account status and communications efficiently.
- Analyzed client financial situations to propose feasible repayment solutions.
- Maintained accurate record-keeping, ensuring compliance with regulatory guidelines and company policies regarding debt collection activities.
- Enhanced client relations, resolving disputes and clarifying billing issues to ensure timely payments.
- Maintained high volume of calls and met demands of busy and productive group.
- Collected on delinquent accounts to reduce overdue balances.
Production Line Worker
Maple Leaf Consumer Foods
Cloverdale, BC
04.2006 - 09.2008
- Conducted quality checks to maintain product standards and safety compliance.
- Collaborated with team members to streamline assembly line processes.
- Assisted in maintaining cleanliness and organization of work area according to health regulations.
- Identified potential safety hazards and recommended corrective actions to enhance workplace safety.
- Followed safety protocols to prevent accidents and injuries to self and colleagues.
- Boxed, labeled, and transported items to support assembly operations.
- Inspected assembly line to confirm proper operation.
Education
High School Diploma -
Lord Tweedsmuir Secondary School
Surrey, BC06.2003
Skills
- Cleaning and sanitization
- Customer service
- CNC programming
- Machine setup
- Blueprint reading
- Teamwork and collaboration
- Cash handling
- Debt recovery strategies
- Stress tolerance
- Call center experience
Languages
English
Native or Bilingual
Timeline
House Cleaner
ZOOM Home Cleaning Experts
03.2023 - 02.2024
CNC Programmer
Simalex Manufacturing Company
02.2014 - 06.2022
Retail Sales Associate
Army & Navy Stores
07.2010 - 09.2011
Debt Collector Agent
Wiggins Adjustments Ltd
10.2008 - 06.2010
Production Line Worker
Maple Leaf Consumer Foods
04.2006 - 09.2008
High School Diploma -
Lord Tweedsmuir Secondary School