TONYA MOONINGHAM
Murfreesboro,USA
Summary
Expert in quality improvement and patient safety, specializing in data-driven program development and interdisciplinary team collaboration. Proven track record in fostering a culture of safety and leveraging Lean Six Sigma methodologies to achieve sustained quality enhancements across healthcare organizations.
Overview
1
1
Certification
17
17
years of professional experience
Work History
Quality & Patient Safety Program Director
YesCare/Corizon Health
01.2013 - Current
- Led the informatics software development team to design data captures relevant to quality and patient safety analytics. Designed training materials and launched the new product. Engagement rate 95%
- Oversaw development of SMART Quality Improvement Plan, aligning RCA findings with specific actionable items for measurable sustained improvement.
- Coordinated review and analysis of patient incidents with interdisciplinary team; sanctioned RCAs to investigate deviations in care, enhancing patient safety.
- Mentored multidisciplinary teams to foster a “Culture of Safety” resulting in a 45% increase in incident reporting.
- Ensured compliance with quarterly PSO reporting to mitigate litigation risks, monitored national incident reporting, and advised Legal team on patient safety matters.
- Applied Lean Six Sigma methodologies to enhance process efficiency.
Director of Quality and Patient Safety – Multi-Hospital
Capella Healthcare
01.2012 - 01.2013
- Established and sustained performance measurement work plan alongside reporting calendar to ensure prompt data collection, aggregation, and analysis for essential operational and clinical key performance indicators.
- Guided staff and leadership in implementing quality improvement frameworks, fostering a culture of continuous improvement.
- Management of patient safety initiatives and quality improvement programs.
- Managed data collection processes to achieve JCAHO compliance, ensuring high-quality care delivery.
- Clinical Quality Committee leader and presenter of quarterly quality reports
Quality Management RN
Windsor Health Plan
01.2009 - 01.2012
- Development and implementation of the National HEDIS improvement plan, including HEDIS data collection and clinical improvement projects.
- Monitor performance metrics to drive strategies to complete NCQA initiatives.
- Engaged key stakeholders to align efforts and enhance quality metrics for compliance with NCQA initiatives.
- Managed and coordinated multiple QIP plans, ensuring effective collaboration across departments at all organization levels.
- Created reports and analyzed data for submission for State and Medicare QIPs.
- Analyzed data on complaint management, performance improvement, and patient satisfaction to identify trends and inform strategies.
- Collected annual HEDIS data with review of the final reports and participation in barrier analysis for resolution.
- Conducted reviews and abstracts of paper and electronic health records for various departmental needs and projects.
- Maintains case review database and provided quarterly reporting.
Education
Bachelor’s Degree - Nursing
Middle Tenn. State University
Murfreesboro, TN01-2009
Associate’s Degree - Nursing
Tennessee State University
Nashville, TN01-2006
Skills
- Quality improvement
- Patient safety
- Lean Six Sigma
- RCA methodologies
- Compliance monitoring
- Data analysis
- Data visualization tools
- Program management
- Stakeholder engagement
- Strategic planning
- Critical thinking
- Team collaboration
- Effective communication
- Microsoft Office Suite
Affiliations
- NCCHC, 02/05/19
- Center for Patient Safety, 03/12/16
Certification
- Six Sigma Green Belt Certification, Ewa Beach, USA, 04/20/22
- CCHP Certification/ National Commission on Correctional Healthcare, Chicago, USA, 02/05/17
- Just Culture / Strategies to Improve / Center for Patient Safety, Missouri, USA, 03/12/16
References
- Dr. Leonora Muhammad, SVP, Associate Chief Nursing Officer, YesCare, 314.805.8781, Leonora.Muhammad@yescarecorp.com
- Ramey Cook, Clinical Operations Manager, YesCare, 815.878.0332, Ramey.Cook@yescarecorp.com
Timeline
Quality & Patient Safety Program Director
YesCare/Corizon Health
01.2013 - Current
Director of Quality and Patient Safety – Multi-Hospital
Capella Healthcare
01.2012 - 01.2013
Quality Management RN
Windsor Health Plan
01.2009 - 01.2012
Bachelor’s Degree - Nursing
Middle Tenn. State University
Associate’s Degree - Nursing
Tennessee State University