Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tonya Murner

Knoxville,TN

Summary

Dynamic and dedicated professional with extensive experience as a Critical Care Paramedic at American Medical Response. Proven ability in crisis intervention and building rapport with diverse populations. Skilled in problem-solving and organization, consistently exceeding performance goals while training and mentoring team members to enhance operational efficiency.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Patient Transfer Specialist

Covenant HealthCare
04.2024 - Current
  • Developed strong relationships with doctors and other providers, fostering trust and loyalty through diligent attention to detail.
  • Exceeded performance goals by effectively prioritizing tasks according to urgency and importance.
  • Managed high-volume transfer caseloads, ensuring timely completion and compliance with regulations.
  • Assisted in training new team members on company policies, procedures, and best practices related to transfers.

Disaster Response

Tennessee State Disaster Response Team
01.2024 - Current
  • Provided crisis intervention services during emergencies, deescalating situations and connecting individuals with appropriate resources for ongoing support.
  • Implemented self-care practices for personal wellbeing and modeled healthy coping strategies for clients to emulate in their own lives.
  • Built rapport with diverse client populations, utilizing empathetic listening skills and culturally sensitive therapeutic practices.
  • Delivered empathetic crisis intervention services, stabilizing clients during acute episodes and coordinating necessary care.
  • Maintained training records for the team and compiled biyearly reports for the executive team.

Critical Care Paramedic

American Medical Response, AMR
04.2022 - 04.2024
  • Built rapport with local law enforcement agencies through frequent collaboration on scene management tasks, fostering cooperation among first responders during emergencies.
  • Streamlined documentation processes by accurately recording patient information during transport, ensuring seamless transfer of care upon arrival at hospitals or other healthcare facilities.
  • Improved operational efficiency by regularly participating in skills training and staying current on best practices in emergency medicine.
  • Trained EMTs in basic life support skills, oxygen therapy, and wound care.

Critical Care Paramedic

Anderson County EMS
10.2012 - 01.2024
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Administered tests and medication to stabilize patients in field or in transit.
  • Communicated with lucid patients to gather incident and medical history information.
  • Contributed to team success by actively participating in continuing education opportunities, sharing knowledge with colleagues, and mentoring new paramedics as needed.
  • Conducted thorough assessments of patients'' conditions, enabling accurate diagnosis and prompt initiation of appropriate treatments.

Education

Clinical Counseling

Colorado Chrisitan University
Lakewood, CO
01-2028

Psychology

Capella University
Minneapolis, MN
01-2025

Skills

  • Organization skills
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Building rapport
  • Crisis intervention
  • Suicide prevention

Certification

  • PHTLS - Prehospital Trauma Life Support
  • Critical Care Paramedic
  • CPR Training
  • ACLS
  • PALS
  • Mental Health First Aid Instructor
  • QPR Instructor

Timeline

Patient Transfer Specialist

Covenant HealthCare
04.2024 - Current

Disaster Response

Tennessee State Disaster Response Team
01.2024 - Current

Critical Care Paramedic

American Medical Response, AMR
04.2022 - 04.2024

Critical Care Paramedic

Anderson County EMS
10.2012 - 01.2024

Clinical Counseling

Colorado Chrisitan University

Psychology

Capella University

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