Tonya Potter
Fort Myers
Summary
Detail-oriented Project Coordinator and Procurement Specialist with over a decade of experience in documentation control, permitting support, vendor coordination, and high-volume purchasing across construction, healthcare, and technical environments. Skilled in managing project files, processing purchase orders, tracking compliance documentation, and supporting multi-site operational projects. Known for strong organizational skills, accuracy, and the ability to streamline workflows to ensure efficient project execution and on-time delivery.
Overview
18
18
years of professional experience
Work History
IT Purchasing Specialist / Inventory Management
Millennium Physicians Group
Fort Myers
08.2022 - 01.2025
- Managed daily procurement operations including RFPs, cost analysis, procurement audits, and contract administration.
- Organized and maintained high-volume documentation such as contracts, quotes, purchase orders, and compliance files.
- Coordinated multi-step purchasing workflows to support project timelines and operational requirements.
- Implemented a warranty validation system that reduced unnecessary equipment replacement costs.
- Achieved over 20% cost reduction through strategic vendor negotiations and pricing analysis.
- Processed returns and warranty claims, including RGA documentation and communication with vendors and accounting teams.
- Approved vendor invoices and collaborated with Accounts Payable to ensure accurate billing and documentation.
- Negotiated contract renewals and performed year-over-year cost comparisons to optimize licensing and service agreements.
- Ensured compliance with corporate and legal guidelines for IT software licensing and asset management.
IT Purchasing / Team Leader
Florida Cancer Specialists
Fort Myers
11.2018 - 05.2022
- Managed procurement for multi-site initiatives including mergers, acquisitions, refresh projects, and inventory stocking.
- Sourced vendors, built long-term relationships, and negotiated competitive pricing for hardware, software, and services.
- Maintained accurate vendor, contract, and asset databases to support project documentation and compliance.
- Updated project tracking sheets, purchase order logs, and documentation repositories to ensure accuracy and accessibility.
- Improved departmental workflow by adjusting SOPs to streamline purchasing and documentation processes.
- Increased company savings by over 30% through strategic sourcing and vendor negotiations.
- Managed purchase orders and coordinated with carriers to ensure timely deliveries to project sites.
- Audited and maintained enterprise-level software licenses for all departments.
IT Service Desk / IT Field Technician
Jerome Golden Center for Behavioral Health
West Palm Beach
05.2014 - 11.2018
- Provided technical support across multiple sites via phone, email, and remote access.
- Installed, configured, and maintained workstations, operating systems, and enterprise applications.
- Diagnosed hardware and software issues and delivered timely resolutions.
- Managed user accounts, email, VoIP, voicemail, and domain access while maintaining security protocols.
- Documented support activities and maintained accurate records for troubleshooting and compliance.
IT Support Specialist
Palm Beach County School District
West Palm Beach
06.2007 - 01.2014
- Provided training and support to teachers on new software aligned with Sunshine State Standards.
- Troubleshot hardware and network issues using proactive diagnostic techniques.
- Maintained, serviced, and repaired on-site technology including computers, iPads, smartboards, projectors, audio systems, and classroom equipment.
Education
Computer Science Certification -
Oakland Technical Center
Walled Lake, MICompTIA A+ Certification -
New Horizons
Boca Raton, FLCompTIA Network+ Certification -
New Horizons
Boca Raton, FLSkills
- Project Documentation & Control
- Construction Permitting Support
- Subcontractor Compliance (COIs, W-9s, Licensing)
- Purchase Orders & Procurement Support
- Vendor & Supplier Coordination
- Return Goods Authorization (RGA) Processing
- Workflow & Process Optimization
- Scheduling & Project Tracking
- Document Management Systems
- Microsoft Office Suite (Excel, Word, Outlook)
- Cross-Functional Communication
- Multi-Project Coordination
Awards
- Excellence Achievement Award in Reading & Science, State of Michigan
- Multiple CARE Awards, Florida Cancer Specialists, Recognized for cost-effective IT procurement and outstanding support
- Above and Beyond Award, Jerome Golden Center for Behavioral Health, Exceptional technical support for medical staff
Timeline
IT Purchasing Specialist / Inventory Management
Millennium Physicians Group
08.2022 - 01.2025
IT Purchasing / Team Leader
Florida Cancer Specialists
11.2018 - 05.2022
IT Service Desk / IT Field Technician
Jerome Golden Center for Behavioral Health
05.2014 - 11.2018
IT Support Specialist
Palm Beach County School District
06.2007 - 01.2014
Computer Science Certification -
Oakland Technical Center
CompTIA A+ Certification -
New Horizons
CompTIA Network+ Certification -
New Horizons