Tonya Berry
Bradenton,FL
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
13
13
years of professional experience
Work History
Activities Assistant
Riverview Senior Living Community
06.2009 - 05.2011
- Engaged residents through events, small groups, and personal attention.
- Provided emotional support and companionship to improve quality of life for residents.
- Liaised with community organizations to promote recreational activities.
Marketing Manager
Better Homes And Gardens Real Estate
03.2004 - 05.2007
- Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
- Prepared sales presentations for clients showing success and credibility of products.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Real Estate Agent
Better Homes And Gardens Real Estate
06.1998 - 03.2004
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
Education
Associate of Arts - Marketing
Illinois Central College
East Peoria, IL03.2004
Timeline
Activities Assistant
Riverview Senior Living Community
06.2009 - 05.2011
Marketing Manager
Better Homes And Gardens Real Estate
03.2004 - 05.2007
Real Estate Agent
Better Homes And Gardens Real Estate
06.1998 - 03.2004
Associate of Arts - Marketing
Illinois Central College
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