MaryEllen Christina
Bozrah,CT
Summary
Creative Activities Assistant skilled at planning unique events and activities. Considerate listener utilizes residents' preferences to create fulfilling experiences. Celebrated for keeping activities budget-friendly. Approached each day and unique challenges with enthusiasm, patience and humor.
Overview
27
27
years of professional experience
Work History
Activities Assistant
Elmbrook Assisted Living Community
11.2021 - Current
- Engaged residents through events, small groups and personal attention.
- Promoted exceptional quality of life for residents by innovating, organizing and conducting entertaining and stimulating activities.
- Scheduled movies, entertainment and other special events.
- Helped residents build and maintain interpersonal relationships, social skills, mental abilities and confidence.
- Planned, coordinated and implemented activities to address needs of participants with varying abilities.
- Documented preferences and helped develop relevant activities.
- Transported and escorted program participants to and from activities and on field trips.
Owner/Operator
Wellness In The Woods Day Spa
05.2016 - 05.2023
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Created and monitored promotional approaches to increase sales and profit levels.
- Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
- Optimized team hiring, training and performance.
- Maintained up-to-date administrative records to monitor operational conditions.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Established, optimized and enforced business policies to maintain consistency and high-quality standards across industry operations.
- Developed sales presentations and promotion initiatives to key accounts to drive product sales and increase brand awareness.
- Cultivated forward-thinking, inclusive and performance-oriented business culture to lead industry in innovation and push progress.
Store Manager
Six Paca Farm
04.2017 - 03.2023
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised guests at front counter, answering questions regarding products.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Esthetician
Baah Spa
03.2011 - 03.2022
- Sterilized equipment for patient treatments.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Fostered friendly, warm and exceptional customer experience.
- Analyzed skin condition and made appropriate product recommendations.
- Recommended retail products for at-home use.
- Advised clients on proper home-care regimens.
- Stocked treatment rooms with proper supplies.
- Performed waxing, body wrap application and gentle exfoliation to improve overall skin condition.
- Informed guests of appropriate products available to increase retail sales.
- Welcomed clients arriving for appointments.
- Assisted manager with daily spa operations.
- Flexibly worked evenings and weekends to maintain proper spa coverage.
- Developed individualized, therapeutic skin care programs.
- Handled busy schedules and stayed on top of key deadlines.
Licensed Massage Therapist
Grand Salon & Spa At Foxwoods Resort
01.1996 - 01.2010
- Provided safe, effective and appropriate massage therapy techniques during customer appointments.
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
- Maintained client treatment records and designed long-term care programs for return customers.
- Performed massages for clients using hot stone, Swedish, deep tissue, sports and pregnancy methodologies.
- Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
- Maintained care products inventory and inspected equipment and selling areas for stock checks and organization.
- Reduced or eliminated muscular stress and tightness through Swedish massage, implementing variety of stroke lengths, rhythms and intensities to optimize relaxation.
- Used essential oils to add aromatherapy element to massage sessions, maximizing stress relief and relaxation effect.
- Applied principles of trigger point therapy to diagnose and address pain transferred from muscular stress or tightness.
- Performed body scrub therapy on individuals with skin needing exfoliation or hydration using both salt and sugar scrubs and individualized oil selections.
Education
Certificate - Esthetics
Breo Cosmetology School
Niantic, CT03.2006
Licenced - Licenced Therapeutic Massage
CT Center For Massage Therapy
Newington, CT05.1994
Certificate - Administrative Assistance And Secretarial Science
Community College of Rhode Island
Warwick, RI04.1984
Skills
- Security Monitoring
- Mobility Assistance
- Documenting Activities
- Event Planning
- Resident Engagement
- Critical Thinking
- Creative Activities
- Senior Activities Experience
- Supporting Daily Living Needs
- Setting Up Activities
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Safety Procedures
- Daily Living Activities
I enjoy working with people, organizing, creating new ideas, motivating people, problem solving.
I like challenges. Creating new innovated ideas, motivating people and problem solving challenge me to use my skills.
Organizing is satisfying to me. Working with people either with dementia or a professional group is fulfilling to me on a personal and profressional level.
I am a team player and never feel any part of any job is beneath me.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
You are never too old to be what you might have been.
George Eliot
Timeline
Activities Assistant
Elmbrook Assisted Living Community
11.2021 - Current
Store Manager
Six Paca Farm
04.2017 - 03.2023
Owner/Operator
Wellness In The Woods Day Spa
05.2016 - 05.2023
Esthetician
Baah Spa
03.2011 - 03.2022
Licensed Massage Therapist
Grand Salon & Spa At Foxwoods Resort
01.1996 - 01.2010
Certificate - Esthetics
Breo Cosmetology School
Licenced - Licenced Therapeutic Massage
CT Center For Massage Therapy
Certificate - Administrative Assistance And Secretarial Science
Community College of Rhode Island