NICHOLAS GROKOSKI
Bozrah,CT
Summary
Motivated professional with experience in fast-paced environments. Strong background in customer service, teamwork, and problem-solving. Consistently recognized for maintaining high standards of cleanliness and organization. Delivered quality service by offering efficient and friendly support to customers and team members.
Overview
8
8
years of professional experience
Work History
Laboratory Aide
Gi Alliance
12.2024 - 05.2025
- Coordinated with other departments for seamless transfer of samples and data sharing across teams.
- Collaborated with fellow laboratory aides to ensure efficient distribution of tasks and workload balance.
- Handled sensitive patient information with discretion, upholding strict confidentiality standards at all times.
- Improved lab efficiency by maintaining a clean and organized workspace, ensuring smooth daily operations.
- Reduced waste by efficiently managing supplies inventory and promptly restocking when necessary.
- Streamlined sample processing by effectively sorting, labeling, and storing specimens as per established protocols.
Crew Member/Lead/Supervisor
AMC Theaters
06.2021 - 10.2024
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Set overall vision and provided team leadership
- Handled customer complaints, resolved issues, and adapted policies to meet changing needs
- Maintained compliance with company policies, objectives, and communication goals
- Educated customers on menu items, product ingredients and nutritional values
- Performed cashier duties such as taking orders, collecting payments and providing change
- Restocked kitchen supplies including food products and utensils
- Cleaned concessions area by sweeping floors, wiping counters and emptying trash receptacles
- Assisted management team with inventory counts of food products and beverage supplies
- Greeted customers upon arrival and answered questions regarding menu items
Office Assistant
EASTERN CONNECTICUT STATE UNIVERSITY
07.2019 - 04.2021
- Updating bulletin boards with new and upcoming events
- Handling resident issues, such as package notification, dorm lockouts, and lost property
- Sorting mail in the correct mailboxes
- Greeted visitors, determined their needs and directed them to the appropriate personnel
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel
- Performed data entry tasks into various computer systems accurately and efficiently
- Assisted with special projects as needed by researching information on the internet or through other sources
- Maintained an organized filing system of paper documents and electronic files
Dietary Aide
AVON HEALTH CENTER
02.2017 - 04.2021
- Stocked supplies in dining areas as needed.
- Assisted with preparation of snacks and other light meals.
- Delivered meals to residents and patients in their rooms when requested.
- Worked closely with dietitians to ensure proper nutrition for each resident and patient.
- Greeted visitors entering the kitchen area, provided them with information about services offered, and directed them accordingly.
- Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
- Monitored expiration dates on products and disposed of any spoiled or expired foods.
Education
Bachelor of Science - Biology
Eastern Connecticut State University
Willimantic, CT12.2021
Skills
- Safe Food Handling
- Inventory Restocking
- Flexible Schedule
- Health Code Compliance
- Teamwork and Collaboration
- Lab Safety Protocols
- Staff Management
- Cash Handling
- Problem-Solving
- Customer Service
- Laboratory Techniques
References
References available upon request.
Languages
Portuguese
Professional Working
Spanish
Limited Working
Timeline
Laboratory Aide
Gi Alliance
12.2024 - 05.2025
Crew Member/Lead/Supervisor
AMC Theaters
06.2021 - 10.2024
Office Assistant
EASTERN CONNECTICUT STATE UNIVERSITY
07.2019 - 04.2021
Dietary Aide
AVON HEALTH CENTER
02.2017 - 04.2021
Bachelor of Science - Biology
Eastern Connecticut State University
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